Human Resources and Tourism : : Skills, Culture and Industry /

Human Resources and Tourism : : Skills, Culture and Industry / / Darren Lee-Ross, Josephine Pryce.

The tourism industry provides employment for literally millions of individuals. Despite global recessions, terrorist attacks and other catastrophes this is likely to remain unchanged in the long-term. Resilience of this nature helps tourism remain a major global employer in both developed and emergi...

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Bibliographic Details
Superior document:Title is part of eBook package: De Gruyter CVP eBook-Package Backfile 2000-2013
VerfasserIn:
Lee-Ross, Darren,
Pryce, Josephine,
Place / Publishing House:Bristol, UK;, Blue Ridge Summit, PA : : Channel View Publications, , [2010]
©2010
Year of Publication:2010
Language:English
Series:Aspects of Tourism ; 2
Online Access:
Physical Description:1 online resource (304 p.)
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Table of Contents:
  • Frontmatter
  • CONTENTS
  • PREFACE
  • CHAPTER 1. THE NATURE OF THE BEAST: HUMAN RESOURCES MANAGEMENT AND THE TOURISM CONTEXT
  • CHAPTER 2. CHANGE,WHAT CHANGE? HUMAN RESOURCES PLANNING IN A CONTEMPORARY ENVIRONMENT
  • CHAPTER 3. MANAGING THE PROCESS
  • CHAPTER 4. PERFORMING OR IGNORING:MANAGEMENT AND APPRAISAL
  • CHAPTER 5. TRAINING AND DEVELOPMENT
  • CHAPTER 6. QUALITY OF WORK LIFE
  • CHAPTER 7. INDUSTRIAL RELATIONS AND LEGAL ASPECTS
  • CHAPTER 8. THE SAME DIFFERENCE? DIVERSITY MANAGEMENT
  • CHAPTER 9. TO BE OR NOT TO BE? HUMAN RESOURCE MANAGEMENT AND THE ROLE OF ETHICS
  • CHAPTER 10. THE FUTURE OF HUMAN RESOURCES
  • REFERENCES
  • INDEX

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