Exploring Politeness in Business Emails : : A Mixed-Methods Analysis /

Exploring Politeness in Business Emails : : A Mixed-Methods Analysis / / Vera Freytag.

Exploring Politeness in Business Emails explores the contextual complexities of workplace emails by comparing British English and Peninsular Spanish directive speech events and systematically assessing the impact of contextual factors. Through a combination of qualitative and quantitative methods of...

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Bibliographic Details
Superior document:Title is part of eBook package: De Gruyter EBOOK PACKAGE COMPLETE 2019 English
VerfasserIn:
Freytag, Vera,
Place / Publishing House:Bristol ;, Blue Ridge Summit : : Multilingual Matters, , [2019]
©2019
Year of Publication:2019
Language:English
Series:Language at Work
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Physical Description:1 online resource
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Table of Contents:
  • Frontmatter
  • Contents
  • Tables and Figures
  • Abbreviations
  • 1. Directive Speech Events in Business Emails
  • 2. A Mixed-Method Approach to the Analysis of Speech Events
  • 3. A Cross-Cultural Analysis of English and Spanish Email Directives
  • 4. The Contextual Complexity of Email Directives
  • 5. The Study of Politeness in Business Emails: Concluding Observations
  • Appendices
  • References
  • Index

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