Exploring Politeness in Business Emails : : A Mixed-Methods Analysis / / Vera Freytag.
Exploring Politeness in Business Emails explores the contextual complexities of workplace emails by comparing British English and Peninsular Spanish directive speech events and systematically assessing the impact of contextual factors. Through a combination of qualitative and quantitative methods of...
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Place / Publishing House: | Bristol ;, Blue Ridge Summit : : Multilingual Matters, , [2019] ©2019 |
Year of Publication: | 2019 |
Language: | English |
Series: | Language at Work
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Freytag, Vera, author. aut http://id.loc.gov/vocabulary/relators/aut Exploring Politeness in Business Emails : A Mixed-Methods Analysis / Vera Freytag. Bristol ; Blue Ridge Summit : Multilingual Matters, [2019] ©2019 1 online resource text txt rdacontent computer c rdamedia online resource cr rdacarrier text file PDF rda Language at Work Frontmatter -- Contents -- Tables and Figures -- Abbreviations -- 1. Directive Speech Events in Business Emails -- 2. A Mixed-Method Approach to the Analysis of Speech Events -- 3. A Cross-Cultural Analysis of English and Spanish Email Directives -- 4. The Contextual Complexity of Email Directives -- 5. The Study of Politeness in Business Emails: Concluding Observations -- Appendices -- References -- Index restricted access http://purl.org/coar/access_right/c_16ec online access with authorization star Exploring Politeness in Business Emails explores the contextual complexities of workplace emails by comparing British English and Peninsular Spanish directive speech events and systematically assessing the impact of contextual factors. Through a combination of qualitative and quantitative methods of data collection and analysis, and the inclusion of metapragmatic insights in the interpretation of the results, the book offers an innovative approach to the study of politeness. The book partially contradicts previous assumptions about English and Spanish directives and provides new insights into the role of politeness in the workplace. By offering a meticulous account of the linguistic choices made by the English and Spanish first language users and the contextual factors influencing these choices, the book suggests far-reaching implications for future research in cross-cultural pragmatics and business discourse, as well as practical implications relevant for academics, postgraduate students and practitioners interested in these fields. Issued also in print. Mode of access: Internet via World Wide Web. In English. Description based on online resource; title from PDF title page (publisher's Web site, viewed 24. Apr 2022) Business ethics. Commercial correspondence. BUSINESS & ECONOMICS / Business Communication / General. bisacsh CMC. Politeness. business communication. business emails. computer-mediated communication. cross-cultural pragmatics. directives. workplace discourse. Title is part of eBook package: De Gruyter EBOOK PACKAGE COMPLETE 2019 English 9783110610765 Title is part of eBook package: De Gruyter EBOOK PACKAGE COMPLETE 2019 9783110664232 ZDB-23-DGG Title is part of eBook package: De Gruyter EBOOK PACKAGE Economics 2019 9783110606065 ZDB-23-DBV Title is part of eBook package: De Gruyter EBOOK PACKAGE Economics, Law & Social Sciences 2019 ENG 9783110610130 Title is part of eBook package: De Gruyter MultiLingual Matters Complete eBook-Package 2019 9783110661460 Title is part of eBook package: De Gruyter MultiLingual Matters Complete eBook-Package 2020 9783110689600 print 9781788925952 https://doi.org/10.21832/9781788925969 https://www.degruyter.com/isbn/9781788925969 Cover https://www.degruyter.com/document/cover/isbn/9781788925969/original |
language |
English |
format |
eBook |
author |
Freytag, Vera, Freytag, Vera, |
spellingShingle |
Freytag, Vera, Freytag, Vera, Exploring Politeness in Business Emails : A Mixed-Methods Analysis / Language at Work Frontmatter -- Contents -- Tables and Figures -- Abbreviations -- 1. Directive Speech Events in Business Emails -- 2. A Mixed-Method Approach to the Analysis of Speech Events -- 3. A Cross-Cultural Analysis of English and Spanish Email Directives -- 4. The Contextual Complexity of Email Directives -- 5. The Study of Politeness in Business Emails: Concluding Observations -- Appendices -- References -- Index |
author_facet |
Freytag, Vera, Freytag, Vera, |
author_variant |
v f vf v f vf |
author_role |
VerfasserIn VerfasserIn |
author_sort |
Freytag, Vera, |
title |
Exploring Politeness in Business Emails : A Mixed-Methods Analysis / |
title_sub |
A Mixed-Methods Analysis / |
title_full |
Exploring Politeness in Business Emails : A Mixed-Methods Analysis / Vera Freytag. |
title_fullStr |
Exploring Politeness in Business Emails : A Mixed-Methods Analysis / Vera Freytag. |
title_full_unstemmed |
Exploring Politeness in Business Emails : A Mixed-Methods Analysis / Vera Freytag. |
title_auth |
Exploring Politeness in Business Emails : A Mixed-Methods Analysis / |
title_alt |
Frontmatter -- Contents -- Tables and Figures -- Abbreviations -- 1. Directive Speech Events in Business Emails -- 2. A Mixed-Method Approach to the Analysis of Speech Events -- 3. A Cross-Cultural Analysis of English and Spanish Email Directives -- 4. The Contextual Complexity of Email Directives -- 5. The Study of Politeness in Business Emails: Concluding Observations -- Appendices -- References -- Index |
title_new |
Exploring Politeness in Business Emails : |
title_sort |
exploring politeness in business emails : a mixed-methods analysis / |
series |
Language at Work |
series2 |
Language at Work |
publisher |
Multilingual Matters, |
publishDate |
2019 |
physical |
1 online resource Issued also in print. |
contents |
Frontmatter -- Contents -- Tables and Figures -- Abbreviations -- 1. Directive Speech Events in Business Emails -- 2. A Mixed-Method Approach to the Analysis of Speech Events -- 3. A Cross-Cultural Analysis of English and Spanish Email Directives -- 4. The Contextual Complexity of Email Directives -- 5. The Study of Politeness in Business Emails: Concluding Observations -- Appendices -- References -- Index |
isbn |
9781788925969 9783110610765 9783110664232 9783110606065 9783110610130 9783110661460 9783110689600 9781788925952 |
callnumber-first |
H - Social Science |
callnumber-subject |
HF - Commerce |
callnumber-label |
HF5721 |
callnumber-sort |
HF 45721 F754 42020 |
url |
https://doi.org/10.21832/9781788925969 https://www.degruyter.com/isbn/9781788925969 https://www.degruyter.com/document/cover/isbn/9781788925969/original |
illustrated |
Not Illustrated |
doi_str_mv |
10.21832/9781788925969 |
oclc_num |
1132349648 |
work_keys_str_mv |
AT freytagvera exploringpolitenessinbusinessemailsamixedmethodsanalysis |
status_str |
n |
ids_txt_mv |
(DE-B1597)539969 (OCoLC)1132349648 |
carrierType_str_mv |
cr |
hierarchy_parent_title |
Title is part of eBook package: De Gruyter EBOOK PACKAGE COMPLETE 2019 English Title is part of eBook package: De Gruyter EBOOK PACKAGE COMPLETE 2019 Title is part of eBook package: De Gruyter EBOOK PACKAGE Economics 2019 Title is part of eBook package: De Gruyter EBOOK PACKAGE Economics, Law & Social Sciences 2019 ENG Title is part of eBook package: De Gruyter MultiLingual Matters Complete eBook-Package 2019 Title is part of eBook package: De Gruyter MultiLingual Matters Complete eBook-Package 2020 |
is_hierarchy_title |
Exploring Politeness in Business Emails : A Mixed-Methods Analysis / |
container_title |
Title is part of eBook package: De Gruyter EBOOK PACKAGE COMPLETE 2019 English |
_version_ |
1806144076578291712 |
fullrecord |
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