Hard Sell : : Work and Resistance in Retail Chains / / Peter Ikeler.
Along with fast-food workers, retail workers are capturing the attention of the public and the media with the Fight for $15. Like fast-food workers, retail workers are underpaid, and fewer than five percent of them belong to unions. In Hard Sell, Peter Ikeler traces the low-wage, largely nonunion ch...
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Superior document: | Title is part of eBook package: De Gruyter Asian Studies Contemporary Collection eBook Package |
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VerfasserIn: | |
Place / Publishing House: | Ithaca, NY : : Cornell University Press, , [2016] ©2016 |
Year of Publication: | 2016 |
Language: | English |
Series: | Studies of the Weatherhead East Asian Institute, Columbia University
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Online Access: | |
Physical Description: | 1 online resource (240 p.) :; 6 tables |
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Table of Contents:
- Frontmatter
- Contents
- Acknowledgments
- List of Abbreviations
- 1. All Quiet on the Service Front?
- 2. The Making of Big-Box Retail
- 3. The Not-So-Hidden Abode: Work Organization at Macy’s and Target
- 4. Carrots, Sticks, and Workers: The Relations of Employment
- 5. A Regime of Contingent Control
- 6. Class Consciousness on the Sales Floor
- 7. Service Worker Organizing
- A Note on Class Consciousness
- References
- Index