Hard Sell : : Work and Resistance in Retail Chains / / Peter Ikeler.

Along with fast-food workers, retail workers are capturing the attention of the public and the media with the Fight for $15. Like fast-food workers, retail workers are underpaid, and fewer than five percent of them belong to unions. In Hard Sell, Peter Ikeler traces the low-wage, largely nonunion ch...

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Bibliographic Details
Superior document:Title is part of eBook package: De Gruyter Asian Studies Contemporary Collection eBook Package
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Place / Publishing House:Ithaca, NY : : Cornell University Press, , [2016]
©2016
Year of Publication:2016
Language:English
Series:Studies of the Weatherhead East Asian Institute, Columbia University
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Physical Description:1 online resource (240 p.) :; 6 tables
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Table of Contents:
  • Frontmatter
  • Contents
  • Acknowledgments
  • List of Abbreviations
  • 1. All Quiet on the Service Front?
  • 2. The Making of Big-Box Retail
  • 3. The Not-So-Hidden Abode: Work Organization at Macy’s and Target
  • 4. Carrots, Sticks, and Workers: The Relations of Employment
  • 5. A Regime of Contingent Control
  • 6. Class Consciousness on the Sales Floor
  • 7. Service Worker Organizing
  • A Note on Class Consciousness
  • References
  • Index