Hard Sell : : Work and Resistance in Retail Chains / / Peter Ikeler.
Along with fast-food workers, retail workers are capturing the attention of the public and the media with the Fight for $15. Like fast-food workers, retail workers are underpaid, and fewer than five percent of them belong to unions. In Hard Sell, Peter Ikeler traces the low-wage, largely nonunion ch...
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Place / Publishing House: | Ithaca, NY : : Cornell University Press, , [2016] ©2016 |
Year of Publication: | 2016 |
Language: | English |
Series: | Studies of the Weatherhead East Asian Institute, Columbia University
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Physical Description: | 1 online resource (240 p.) :; 6 tables |
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Ikeler, Peter, author. aut http://id.loc.gov/vocabulary/relators/aut Hard Sell : Work and Resistance in Retail Chains / Peter Ikeler. Ithaca, NY : Cornell University Press, [2016] ©2016 1 online resource (240 p.) : 6 tables text txt rdacontent computer c rdamedia online resource cr rdacarrier text file PDF rda Studies of the Weatherhead East Asian Institute, Columbia University Frontmatter -- Contents -- Acknowledgments -- List of Abbreviations -- 1. All Quiet on the Service Front? -- 2. The Making of Big-Box Retail -- 3. The Not-So-Hidden Abode: Work Organization at Macy’s and Target -- 4. Carrots, Sticks, and Workers: The Relations of Employment -- 5. A Regime of Contingent Control -- 6. Class Consciousness on the Sales Floor -- 7. Service Worker Organizing -- A Note on Class Consciousness -- References -- Index restricted access http://purl.org/coar/access_right/c_16ec online access with authorization star Along with fast-food workers, retail workers are capturing the attention of the public and the media with the Fight for $15. Like fast-food workers, retail workers are underpaid, and fewer than five percent of them belong to unions. In Hard Sell, Peter Ikeler traces the low-wage, largely nonunion character of U.S. retail through the history and ultimate failure of twentieth-century retail unionism. He asks pivotal questions about twenty-first-century capitalism: Does the nature of retail work make collective action unlikely? Can working conditions improve in the absence of a union? Is worker consciousness changing in ways that might encourage or further inhibit organizing? Ikeler conducted interviews at New York City locations of two iconic department stores—Macy’s and Target. Much of the book’s narrative unfolds from the perspectives of these workers in America’s most unequal city. When he speaks to workers, Ikeler finds that the Macy’s organization displays an adversarial relationship between workers and managers and that Target is infused with a "teamwork" message that enfolds both parties. Macy’s workers identify more with their jobs and are more opposed to management, yet Target workers show greater solidarity. Both groups, however, are largely unhappy with the pay and precariousness of their jobs. Combined with workplace-generated feelings of unity and resistance, these grievances provide promising inroads to organizing that could help take the struggle against inequality beyond symbolic action to real economic power. Mode of access: Internet via World Wide Web. In English. Description based on online resource; title from PDF title page (publisher's Web site, viewed 26. Apr 2024) Industrial relations United States. Retail trade United States Management. General Economics. Labor History. POLITICAL SCIENCE / Labor & Industrial Relations. bisacsh retail workers, retail unionism, retail work and capitalism, union organizing, wages and working conditions, unions and the retail sector, unions and New York City. Title is part of eBook package: De Gruyter Asian Studies Contemporary Collection eBook Package 9783110649826 Title is part of eBook package: De Gruyter Cornell University Press Complete eBook-Package 2016 9783110667493 Title is part of eBook package: De Gruyter EBOOK PACKAGE COMPLETE 2016 9783110485103 ZDB-23-DGG Title is part of eBook package: De Gruyter EBOOK PACKAGE Economics 2016 9783110485158 ZDB-23-DBV https://doi.org/10.7591/9781501706080 https://www.degruyter.com/isbn/9781501706080 Cover https://www.degruyter.com/document/cover/isbn/9781501706080/original |
language |
English |
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eBook |
author |
Ikeler, Peter, Ikeler, Peter, |
spellingShingle |
Ikeler, Peter, Ikeler, Peter, Hard Sell : Work and Resistance in Retail Chains / Studies of the Weatherhead East Asian Institute, Columbia University Frontmatter -- Contents -- Acknowledgments -- List of Abbreviations -- 1. All Quiet on the Service Front? -- 2. The Making of Big-Box Retail -- 3. The Not-So-Hidden Abode: Work Organization at Macy’s and Target -- 4. Carrots, Sticks, and Workers: The Relations of Employment -- 5. A Regime of Contingent Control -- 6. Class Consciousness on the Sales Floor -- 7. Service Worker Organizing -- A Note on Class Consciousness -- References -- Index |
author_facet |
Ikeler, Peter, Ikeler, Peter, |
author_variant |
p i pi p i pi |
author_role |
VerfasserIn VerfasserIn |
author_sort |
Ikeler, Peter, |
title |
Hard Sell : Work and Resistance in Retail Chains / |
title_sub |
Work and Resistance in Retail Chains / |
title_full |
Hard Sell : Work and Resistance in Retail Chains / Peter Ikeler. |
title_fullStr |
Hard Sell : Work and Resistance in Retail Chains / Peter Ikeler. |
title_full_unstemmed |
Hard Sell : Work and Resistance in Retail Chains / Peter Ikeler. |
title_auth |
Hard Sell : Work and Resistance in Retail Chains / |
title_alt |
Frontmatter -- Contents -- Acknowledgments -- List of Abbreviations -- 1. All Quiet on the Service Front? -- 2. The Making of Big-Box Retail -- 3. The Not-So-Hidden Abode: Work Organization at Macy’s and Target -- 4. Carrots, Sticks, and Workers: The Relations of Employment -- 5. A Regime of Contingent Control -- 6. Class Consciousness on the Sales Floor -- 7. Service Worker Organizing -- A Note on Class Consciousness -- References -- Index |
title_new |
Hard Sell : |
title_sort |
hard sell : work and resistance in retail chains / |
series |
Studies of the Weatherhead East Asian Institute, Columbia University |
series2 |
Studies of the Weatherhead East Asian Institute, Columbia University |
publisher |
Cornell University Press, |
publishDate |
2016 |
physical |
1 online resource (240 p.) : 6 tables |
contents |
Frontmatter -- Contents -- Acknowledgments -- List of Abbreviations -- 1. All Quiet on the Service Front? -- 2. The Making of Big-Box Retail -- 3. The Not-So-Hidden Abode: Work Organization at Macy’s and Target -- 4. Carrots, Sticks, and Workers: The Relations of Employment -- 5. A Regime of Contingent Control -- 6. Class Consciousness on the Sales Floor -- 7. Service Worker Organizing -- A Note on Class Consciousness -- References -- Index |
isbn |
9781501706080 9783110649826 9783110667493 9783110485103 9783110485158 |
callnumber-first |
H - Social Science |
callnumber-subject |
HF - Commerce |
callnumber-label |
HF5429 |
callnumber-sort |
HF 45429 |
geographic_facet |
United States. United States |
url |
https://doi.org/10.7591/9781501706080 https://www.degruyter.com/isbn/9781501706080 https://www.degruyter.com/document/cover/isbn/9781501706080/original |
illustrated |
Not Illustrated |
dewey-hundreds |
600 - Technology |
dewey-tens |
650 - Management & public relations |
dewey-ones |
658 - General management |
dewey-full |
658.8/7 |
dewey-sort |
3658.8 17 |
dewey-raw |
658.8/7 |
dewey-search |
658.8/7 |
doi_str_mv |
10.7591/9781501706080 |
oclc_num |
957138047 |
work_keys_str_mv |
AT ikelerpeter hardsellworkandresistanceinretailchains |
status_str |
n |
ids_txt_mv |
(DE-B1597)478730 (OCoLC)957138047 |
carrierType_str_mv |
cr |
hierarchy_parent_title |
Title is part of eBook package: De Gruyter Asian Studies Contemporary Collection eBook Package Title is part of eBook package: De Gruyter Cornell University Press Complete eBook-Package 2016 Title is part of eBook package: De Gruyter EBOOK PACKAGE COMPLETE 2016 Title is part of eBook package: De Gruyter EBOOK PACKAGE Economics 2016 |
is_hierarchy_title |
Hard Sell : Work and Resistance in Retail Chains / |
container_title |
Title is part of eBook package: De Gruyter Asian Studies Contemporary Collection eBook Package |
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1806143910080151552 |
fullrecord |
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