Understanding Street-Level Bureaucracy / / ed. by Peter Hupe, Michael Hill, Aurélien Buffat.
This wide-ranging edited volume provides a state of the art account of theory and research on modern street-level bureaucracy, gathering internationally acclaimed scholars to address the varying roles of public officials who fulfill their tasks while interacting with the public. These roles include...
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Place / Publishing House: | Bristol : : Policy Press, , [2015] ©2015 |
Year of Publication: | 2015 |
Language: | English |
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Physical Description: | 1 online resource (404 p.) :; 8 Black and White |
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Understanding Street-Level Bureaucracy / ed. by Peter Hupe, Michael Hill, Aurélien Buffat. Bristol : Policy Press, [2015] ©2015 1 online resource (404 p.) : 8 Black and White text txt rdacontent computer c rdamedia online resource cr rdacarrier text file PDF rda Front Matter -- Contents -- Biographical notes -- Preface -- Introduction -- Introduction: defining and understanding street-level bureaucracy -- The inside story: street-level research in the US and beyond -- Delivering services and benefits: street-level bureaucracy and the welfare state -- Discretionary payments in social assistance -- Street-level bureaucracy and professionalism in health services -- When and why discretion is weak or strong: the case of taxing officers in a Public Unemployment Fund -- Agents of the state: street-level bureaucracy and law enforcement -- Law enforcement and policy alienation: coping by labour inspectors and federal police officers -- Law enforcement behaviour of regulatory inspectors -- Street-level bureaucrats and regulatory deterrence -- Embedded in society: street-level bureaucrats as public actors -- Street-level bureaucrats and client interaction in a just world -- ‘Playing the rules’: discretion in social and policy context -- Personalisation and adult social work: recasting professional discretion at the street level? -- The management of street-level bureaucrats -- Bureaucratic, market or professional control? A theory on the relation between street-level task characteristics and the feasibility of control mechanisms -- First-line supervisors as gate-keepers: rule processing by head teachers -- Service workers on the electronic leash? Street-level bureaucrats in emerging information and communication technology work contexts -- The promise of professionalism -- Fulfilling the promise of professionalism in street-level practice -- Professionals and discretion in street-level bureaucracy -- The moment of the street-level bureaucrats in a public employment service -- Conclusion -- Conclusion: the present and future study of street-level bureaucracy -- References -- Index restricted access http://purl.org/coar/access_right/c_16ec online access with authorization star This wide-ranging edited volume provides a state of the art account of theory and research on modern street-level bureaucracy, gathering internationally acclaimed scholars to address the varying roles of public officials who fulfill their tasks while interacting with the public. These roles include the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values. Questions about the extent of discretionary autonomy and the feasibility of hierarchical control are discussed in depth, with suggestions made for the further development of research in this field. Hence the book fills an important gap in the literature on public policy delivery, making it a valuable text for students and researchers of public policy, public administration and public management. Mode of access: Internet via World Wide Web. In English. Description based on online resource; title from PDF title page (publisher's Web site, viewed 27. Jan 2023) Bureaucracy. Political planning. Public administration. POLITICAL SCIENCE / Public Policy / Social Services & Welfare. bisacsh Bannink, Duco, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Brodkin, Evelyn Z., contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Buffat, Aurélien, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Buffat, Aurélien, editor. edt http://id.loc.gov/vocabulary/relators/edt Ellis, Kathryn, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Evans, Tony, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Harrison, Stephen, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Hill, Michael, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Hill, Michael, editor. edt http://id.loc.gov/vocabulary/relators/edt Hupe, Peter, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Hupe, Peter, editor. edt http://id.loc.gov/vocabulary/relators/edt Loyens, Kim, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb May, Peter J., contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Maynard-Moody, Steven, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Musheno, Michael, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Nielsen, Vibeke Lehmann, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Osiander, Christopher, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Schuppan, Tino, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Six, Frédérique, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Steinke, Joss, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Walker, Carol, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Wenger, Jeffrey B., contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Wilkins, Vicky M., contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Winter, Søren C., contributor. ctb https://id.loc.gov/vocabulary/relators/ctb van Berkel, Rik, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb van Kooten, Eva, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb van Wijk, Eelco, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb van der Aa, Paul, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Title is part of eBook package: De Gruyter Bristol University Press Complete eBook-Package 2015 9783111196428 https://www.degruyter.com/isbn/9781447313281 Cover https://www.degruyter.com/document/cover/isbn/9781447313281/original |
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English |
format |
eBook |
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Bannink, Duco, Bannink, Duco, Brodkin, Evelyn Z., Brodkin, Evelyn Z., Buffat, Aurélien, Buffat, Aurélien, Buffat, Aurélien, Buffat, Aurélien, Ellis, Kathryn, Ellis, Kathryn, Evans, Tony, Evans, Tony, Harrison, Stephen, Harrison, Stephen, Hill, Michael, Hill, Michael, Hill, Michael, Hill, Michael, Hupe, Peter, Hupe, Peter, Hupe, Peter, Hupe, Peter, Loyens, Kim, Loyens, Kim, May, Peter J., May, Peter J., Maynard-Moody, Steven, Maynard-Moody, Steven, Musheno, Michael, Musheno, Michael, Nielsen, Vibeke Lehmann, Nielsen, Vibeke Lehmann, Osiander, Christopher, Osiander, Christopher, Schuppan, Tino, Schuppan, Tino, Six, Frédérique, Six, Frédérique, Steinke, Joss, Steinke, Joss, Walker, Carol, Walker, Carol, Wenger, Jeffrey B., Wenger, Jeffrey B., Wilkins, Vicky M., Wilkins, Vicky M., Winter, Søren C., Winter, Søren C., van Berkel, Rik, van Berkel, Rik, van Kooten, Eva, van Kooten, Eva, van Wijk, Eelco, van Wijk, Eelco, van der Aa, Paul, van der Aa, Paul, |
author_facet |
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author_sort |
Bannink, Duco, |
title |
Understanding Street-Level Bureaucracy / |
spellingShingle |
Understanding Street-Level Bureaucracy / Front Matter -- Contents -- Biographical notes -- Preface -- Introduction -- Introduction: defining and understanding street-level bureaucracy -- The inside story: street-level research in the US and beyond -- Delivering services and benefits: street-level bureaucracy and the welfare state -- Discretionary payments in social assistance -- Street-level bureaucracy and professionalism in health services -- When and why discretion is weak or strong: the case of taxing officers in a Public Unemployment Fund -- Agents of the state: street-level bureaucracy and law enforcement -- Law enforcement and policy alienation: coping by labour inspectors and federal police officers -- Law enforcement behaviour of regulatory inspectors -- Street-level bureaucrats and regulatory deterrence -- Embedded in society: street-level bureaucrats as public actors -- Street-level bureaucrats and client interaction in a just world -- ‘Playing the rules’: discretion in social and policy context -- Personalisation and adult social work: recasting professional discretion at the street level? -- The management of street-level bureaucrats -- Bureaucratic, market or professional control? A theory on the relation between street-level task characteristics and the feasibility of control mechanisms -- First-line supervisors as gate-keepers: rule processing by head teachers -- Service workers on the electronic leash? Street-level bureaucrats in emerging information and communication technology work contexts -- The promise of professionalism -- Fulfilling the promise of professionalism in street-level practice -- Professionals and discretion in street-level bureaucracy -- The moment of the street-level bureaucrats in a public employment service -- Conclusion -- Conclusion: the present and future study of street-level bureaucracy -- References -- Index |
title_full |
Understanding Street-Level Bureaucracy / ed. by Peter Hupe, Michael Hill, Aurélien Buffat. |
title_fullStr |
Understanding Street-Level Bureaucracy / ed. by Peter Hupe, Michael Hill, Aurélien Buffat. |
title_full_unstemmed |
Understanding Street-Level Bureaucracy / ed. by Peter Hupe, Michael Hill, Aurélien Buffat. |
title_auth |
Understanding Street-Level Bureaucracy / |
title_alt |
Front Matter -- Contents -- Biographical notes -- Preface -- Introduction -- Introduction: defining and understanding street-level bureaucracy -- The inside story: street-level research in the US and beyond -- Delivering services and benefits: street-level bureaucracy and the welfare state -- Discretionary payments in social assistance -- Street-level bureaucracy and professionalism in health services -- When and why discretion is weak or strong: the case of taxing officers in a Public Unemployment Fund -- Agents of the state: street-level bureaucracy and law enforcement -- Law enforcement and policy alienation: coping by labour inspectors and federal police officers -- Law enforcement behaviour of regulatory inspectors -- Street-level bureaucrats and regulatory deterrence -- Embedded in society: street-level bureaucrats as public actors -- Street-level bureaucrats and client interaction in a just world -- ‘Playing the rules’: discretion in social and policy context -- Personalisation and adult social work: recasting professional discretion at the street level? -- The management of street-level bureaucrats -- Bureaucratic, market or professional control? A theory on the relation between street-level task characteristics and the feasibility of control mechanisms -- First-line supervisors as gate-keepers: rule processing by head teachers -- Service workers on the electronic leash? Street-level bureaucrats in emerging information and communication technology work contexts -- The promise of professionalism -- Fulfilling the promise of professionalism in street-level practice -- Professionals and discretion in street-level bureaucracy -- The moment of the street-level bureaucrats in a public employment service -- Conclusion -- Conclusion: the present and future study of street-level bureaucracy -- References -- Index |
title_new |
Understanding Street-Level Bureaucracy / |
title_sort |
understanding street-level bureaucracy / |
publisher |
Policy Press, |
publishDate |
2015 |
physical |
1 online resource (404 p.) : 8 Black and White |
contents |
Front Matter -- Contents -- Biographical notes -- Preface -- Introduction -- Introduction: defining and understanding street-level bureaucracy -- The inside story: street-level research in the US and beyond -- Delivering services and benefits: street-level bureaucracy and the welfare state -- Discretionary payments in social assistance -- Street-level bureaucracy and professionalism in health services -- When and why discretion is weak or strong: the case of taxing officers in a Public Unemployment Fund -- Agents of the state: street-level bureaucracy and law enforcement -- Law enforcement and policy alienation: coping by labour inspectors and federal police officers -- Law enforcement behaviour of regulatory inspectors -- Street-level bureaucrats and regulatory deterrence -- Embedded in society: street-level bureaucrats as public actors -- Street-level bureaucrats and client interaction in a just world -- ‘Playing the rules’: discretion in social and policy context -- Personalisation and adult social work: recasting professional discretion at the street level? -- The management of street-level bureaucrats -- Bureaucratic, market or professional control? A theory on the relation between street-level task characteristics and the feasibility of control mechanisms -- First-line supervisors as gate-keepers: rule processing by head teachers -- Service workers on the electronic leash? Street-level bureaucrats in emerging information and communication technology work contexts -- The promise of professionalism -- Fulfilling the promise of professionalism in street-level practice -- Professionals and discretion in street-level bureaucracy -- The moment of the street-level bureaucrats in a public employment service -- Conclusion -- Conclusion: the present and future study of street-level bureaucracy -- References -- Index |
isbn |
9781447313281 9783111196428 |
url |
https://www.degruyter.com/isbn/9781447313281 https://www.degruyter.com/document/cover/isbn/9781447313281/original |
illustrated |
Not Illustrated |
dewey-hundreds |
300 - Social sciences |
dewey-tens |
350 - Public administration & military science |
dewey-ones |
351 - Public administration |
dewey-full |
351 |
dewey-sort |
3351 |
dewey-raw |
351 |
dewey-search |
351 |
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Understanding Street-Level Bureaucracy / |
container_title |
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