Provincial & Territorial Ombudsman Offices in Canada / / ed. by Stewart Hyson.

Parliamentary ombudsmen are appointed to investigate citizens' complaints and to provide checks on government administrative activity. In Canada, there are ten provincial and territorial ombudsmen, each with mandates over the whole of the public service within their regions. Though each ombudsm...

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Bibliographic Details
Superior document:Title is part of eBook package: De Gruyter University of Toronto Press eBook-Package Backlist 2000-2013
MitwirkendeR:
HerausgeberIn:
Place / Publishing House:Toronto : : University of Toronto Press, , [2016]
©2009
Year of Publication:2016
Language:English
Series:IPAC Series in Public Management and Governance
Online Access:
Physical Description:1 online resource (304 p.)
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Table of Contents:
  • Frontmatter
  • Contents
  • Contributors
  • Foreword
  • Preface
  • 1. Ombudsman Research Project: The Provincial and Territorial OmbudsOffices in Canada
  • 2. Alberta's Ombudsman: Following Responsibility in an Era of Outsourcing
  • 3. Fairness Inc.: Administrative Justice in B.C. - The Ombudsman Office at Thirty
  • 4. Manitoba Ombudsman: Protecting Citizens through Fairness, Equity, and Accountability?
  • 5. Institutionalization of the Office of Ombudsman in New Brunswick
  • 6. Expedition Sailors: The Ombudsman in Newfoundland and Labrador
  • 7. Nova Scotia's Ombudsman: Conciliator, Consultant, and Cooperator
  • 8. Ontario Ombudsman: A Game of Trust
  • 9. Quebec Ombudsman's Evolution: Assessment of Reactive and Proactive Roles in the Context of Administrative Reforms
  • 10. Saskatchewan's Ombudsman Office: Reflections on Organizational Mandate and Capacity at the Turn of the Millennium
  • 11. Yukon's Ombudsman: An Evolutionary Step Forward
  • 12. Recapturing the Spirit, Enhancing the Project: The Ombudsman Plan in Twenty-First-Century Canada