The Model Ombudsman : : Institutionalizing New Zealand's Democratic Experiment / / L. B. Hill.

One increasingly popular device for achieving a balance between authority and accountability in government is the institution of the ombudsman. The first non-Scandinavian ombudsman appeared in New Zealand in 1962, and since then the office has spread to many countries and been adopted at different l...

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Bibliographic Details
Superior document:Title is part of eBook package: De Gruyter Princeton Legacy Lib. eBook Package 1931-1979
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Place / Publishing House:Princeton, NJ : : Princeton University Press, , [2015]
©1977
Year of Publication:2015
Language:English
Series:Princeton Legacy Library ; 1493
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Physical Description:1 online resource (432 p.)
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Table of Contents:
  • Frontmatter
  • Contents
  • Tables
  • Preface
  • Part 1. Prologue
  • One. Democracy, Bureaucracy, and the Ombudsman
  • Two. A Political-Anthropological Approach to the Ombudsman
  • Three. Creating the Social Field: The Ombudsman in New Zealand
  • Part 2. The Ombudsman Crucible
  • Four. Inputs: The Complaints
  • Five. Access to the Ombudsman: His Clients
  • Six. Exchange Processes: The Ombudsman and His Clients
  • Seven. Exchange Processes: The Bureaucracy and the Ombudsman
  • Eight. Outcomes: The Ombudsman's Impact
  • Part 3. The Ombudsman and His Publics
  • Nine. The Ombudsman's "Victims": The Bureaucrats
  • Ten. Honorable Members and the Ombudsman
  • Eleven. The Queen's Ministers and the Ombudsman
  • Part 4. Epilogue
  • Twelve. Evaluations: Program, Institutionalization, and Transfer
  • APPENDIX A. In Retrospect A Commentary by Sir Guy Powles
  • APPENDIX B. The Ombudsmen Act 1975
  • Select Bibliography
  • Index