The Model Ombudsman : : Institutionalizing New Zealand's Democratic Experiment / / L. B. Hill.

• Superior document: Title is part of eBook package: De Gruyter Princeton Legacy Lib. eBook Package 1931-1979
• VerfasserIn: Hill, L. B.,
• Place / Publishing House: Princeton, NJ : : Princeton University Press, , [2015]; ©1977
• Year of Publication: 2015
• Language: English
• Series: Princeton Legacy Library ; 1493
• Physical Description: 1 online resource (432 p.)

One increasingly popular device for achieving a balance between authority and accountability in government is the institution of the ombudsman. The first non-Scandinavian ombudsman appeared in New Zealand in 1962, and since then the office has spread to many countries and been adopted at different levels of government. This book-the first intensive study of New Zealand's "model" ombudsman- seeks to understand the process by which the institution was successfully adapted and made a part of New Zealand's political system. The author's inquiry is based on eighteen months of field experience in New Zealand. His book examines the complaints, the clients, their interaction with the ombudsman, his relations with the bureaucracy, and his effectiveness. His relations with various publics-bureaucrats, Honorable Members, and Queen's Ministers receive special attention.Originally published in 1977.The Princeton Legacy Library uses the latest print-on-demand technology to again make available previously out-of-print books from the distinguished backlist of Princeton University Press. These editions preserve the original texts of these important books while presenting them in durable paperback and hardcover editions. The goal of the Princeton Legacy Library is to vastly increase access to the rich scholarly heritage found in the thousands of books published by Princeton University Press since its founding in 1905.

Table of Contents

Frontmatter -- Contents -- Tables -- Preface -- Part 1. Prologue -- One. Democracy, Bureaucracy, and the Ombudsman -- Two. A Political-Anthropological Approach to the Ombudsman -- Three. Creating the Social Field: The Ombudsman in New Zealand -- Part 2. The Ombudsman Crucible -- Four. Inputs: The Complaints -- Five. Access to the Ombudsman: His Clients -- Six. Exchange Processes: The Ombudsman and His Clients -- Seven. Exchange Processes: The Bureaucracy and the Ombudsman -- Eight. Outcomes: The Ombudsman's Impact -- Part 3. The Ombudsman and His Publics -- Nine. The Ombudsman's "Victims": The Bureaucrats -- Ten. Honorable Members and the Ombudsman -- Eleven. The Queen's Ministers and the Ombudsman -- Part 4. Epilogue -- Twelve. Evaluations: Program, Institutionalization, and Transfer -- APPENDIX A. In Retrospect A Commentary by Sir Guy Powles -- APPENDIX B. The Ombudsmen Act 1975 -- Select Bibliography -- Index