Digital Government : : Technology and Public Sector Performance / / Darrell M. West.
Few developments have had broader consequences for the public sector than the introduction of the Internet and digital technology. In this book, Darrell West discusses how new technology is altering governmental performance, the political process, and democracy itself by improving government respons...
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Place / Publishing House: | Princeton, NJ : : Princeton University Press, , [2011] ©2005 |
Year of Publication: | 2011 |
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Language: | English |
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Physical Description: | 1 online resource (256 p.) :; 2 line illus. 47 tables. |
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West, Darrell M., author. aut http://id.loc.gov/vocabulary/relators/aut Digital Government : Technology and Public Sector Performance / Darrell M. West. Course Book Princeton, NJ : Princeton University Press, [2011] ©2005 1 online resource (256 p.) : 2 line illus. 47 tables. text txt rdacontent computer c rdamedia online resource cr rdacarrier text file PDF rda Frontmatter -- Contents -- List of Tables -- Preface -- CHAPTER 1. Scope, Causes, and Consequences of Electronic Government -- CHAPTER 2. Bureaucratic, Fiscal, and Political Contexts -- CHAPTER 3. The Content of American Government Websites -- CHAPTER 4. Explaining E-Government Performance -- CHAPTER 5. The Case of Online Tax Filing -- CHAPTER 6. Public Outreach and Responsiveness -- CHAPTER 7. Citizen Use of E-Government -- CHAPTER 8. Trust and Confidence in E-Government -- CHAPTER 9. Global E-Government -- CHAPTER 10. Democratization and Technological Change -- APPENDIX I. Coding Instructions for Government Website Content Analysis -- APPENDIX II. Global E-Government Rankings by Country, 2003 -- APPENDIX III. E-Government Best Practices -- Notes -- Index restricted access http://purl.org/coar/access_right/c_16ec online access with authorization star Few developments have had broader consequences for the public sector than the introduction of the Internet and digital technology. In this book, Darrell West discusses how new technology is altering governmental performance, the political process, and democracy itself by improving government responsiveness and increasing information available to citizens. Using multiple methods--case studies, content analysis of over 17,000 government Web sites, public and bureaucrat opinion survey data, an e-mail responsiveness test, budget data, and aggregate analysis--the author presents the most comprehensive study of electronic government ever undertaken. Among other topics, he looks at how much change has taken place in the public sector, what determines the speed and breadth of e-government adoption, and what the consequences of digital technology are for the public sector. Written in a clear and analytical manner, this book outlines the variety of factors that have restricted the ability of policy makers to make effective use of new technology. Although digital government offers the potential for revolutionary change, social, political, and economic forces constrain the scope of transformation and prevent government officials from realizing the full benefits of interactive technology. Issued also in print. Mode of access: Internet via World Wide Web. In English. Description based on online resource; title from PDF title page (publisher's Web site, viewed 29. Jul 2021) Administrative agencies United States Data processing Evaluation. Democracy. Internet in public administration United States. Political participation United States Computer network resources. POLITICAL SCIENCE / Public Policy / General. bisacsh Title is part of eBook package: De Gruyter Princeton University Press eBook-Package Backlist 2000-2013 9783110442502 print 9780691134079 https://doi.org/10.1515/9781400835768 https://www.degruyter.com/isbn/9781400835768 Cover https://www.degruyter.com/cover/covers/9781400835768.jpg |
language |
English |
format |
eBook |
author |
West, Darrell M., West, Darrell M., |
spellingShingle |
West, Darrell M., West, Darrell M., Digital Government : Technology and Public Sector Performance / Frontmatter -- Contents -- List of Tables -- Preface -- CHAPTER 1. Scope, Causes, and Consequences of Electronic Government -- CHAPTER 2. Bureaucratic, Fiscal, and Political Contexts -- CHAPTER 3. The Content of American Government Websites -- CHAPTER 4. Explaining E-Government Performance -- CHAPTER 5. The Case of Online Tax Filing -- CHAPTER 6. Public Outreach and Responsiveness -- CHAPTER 7. Citizen Use of E-Government -- CHAPTER 8. Trust and Confidence in E-Government -- CHAPTER 9. Global E-Government -- CHAPTER 10. Democratization and Technological Change -- APPENDIX I. Coding Instructions for Government Website Content Analysis -- APPENDIX II. Global E-Government Rankings by Country, 2003 -- APPENDIX III. E-Government Best Practices -- Notes -- Index |
author_facet |
West, Darrell M., West, Darrell M., |
author_variant |
d m w dm dmw d m w dm dmw |
author_role |
VerfasserIn VerfasserIn |
author_sort |
West, Darrell M., |
title |
Digital Government : Technology and Public Sector Performance / |
title_sub |
Technology and Public Sector Performance / |
title_full |
Digital Government : Technology and Public Sector Performance / Darrell M. West. |
title_fullStr |
Digital Government : Technology and Public Sector Performance / Darrell M. West. |
title_full_unstemmed |
Digital Government : Technology and Public Sector Performance / Darrell M. West. |
title_auth |
Digital Government : Technology and Public Sector Performance / |
title_alt |
Frontmatter -- Contents -- List of Tables -- Preface -- CHAPTER 1. Scope, Causes, and Consequences of Electronic Government -- CHAPTER 2. Bureaucratic, Fiscal, and Political Contexts -- CHAPTER 3. The Content of American Government Websites -- CHAPTER 4. Explaining E-Government Performance -- CHAPTER 5. The Case of Online Tax Filing -- CHAPTER 6. Public Outreach and Responsiveness -- CHAPTER 7. Citizen Use of E-Government -- CHAPTER 8. Trust and Confidence in E-Government -- CHAPTER 9. Global E-Government -- CHAPTER 10. Democratization and Technological Change -- APPENDIX I. Coding Instructions for Government Website Content Analysis -- APPENDIX II. Global E-Government Rankings by Country, 2003 -- APPENDIX III. E-Government Best Practices -- Notes -- Index |
title_new |
Digital Government : |
title_sort |
digital government : technology and public sector performance / |
publisher |
Princeton University Press, |
publishDate |
2011 |
physical |
1 online resource (256 p.) : 2 line illus. 47 tables. Issued also in print. |
edition |
Course Book |
contents |
Frontmatter -- Contents -- List of Tables -- Preface -- CHAPTER 1. Scope, Causes, and Consequences of Electronic Government -- CHAPTER 2. Bureaucratic, Fiscal, and Political Contexts -- CHAPTER 3. The Content of American Government Websites -- CHAPTER 4. Explaining E-Government Performance -- CHAPTER 5. The Case of Online Tax Filing -- CHAPTER 6. Public Outreach and Responsiveness -- CHAPTER 7. Citizen Use of E-Government -- CHAPTER 8. Trust and Confidence in E-Government -- CHAPTER 9. Global E-Government -- CHAPTER 10. Democratization and Technological Change -- APPENDIX I. Coding Instructions for Government Website Content Analysis -- APPENDIX II. Global E-Government Rankings by Country, 2003 -- APPENDIX III. E-Government Best Practices -- Notes -- Index |
isbn |
9781400835768 9783110442502 9780691134079 |
callnumber-first |
J - Political Science |
callnumber-subject |
JK - United States |
callnumber-label |
JK468 |
callnumber-sort |
JK 3468 A8 W44 42005 |
geographic_facet |
United States United States. |
url |
https://doi.org/10.1515/9781400835768 https://www.degruyter.com/isbn/9781400835768 https://www.degruyter.com/cover/covers/9781400835768.jpg |
illustrated |
Illustrated |
dewey-hundreds |
300 - Social sciences |
dewey-tens |
350 - Public administration & military science |
dewey-ones |
352 - General considerations of public administration |
dewey-full |
352.3802854678 |
dewey-sort |
3352.3802854678 |
dewey-raw |
352.3802854678 |
dewey-search |
352.3802854678 |
doi_str_mv |
10.1515/9781400835768 |
oclc_num |
979779785 |
work_keys_str_mv |
AT westdarrellm digitalgovernmenttechnologyandpublicsectorperformance |
status_str |
n |
ids_txt_mv |
(DE-B1597)446445 (OCoLC)979779785 |
carrierType_str_mv |
cr |
hierarchy_parent_title |
Title is part of eBook package: De Gruyter Princeton University Press eBook-Package Backlist 2000-2013 |
is_hierarchy_title |
Digital Government : Technology and Public Sector Performance / |
container_title |
Title is part of eBook package: De Gruyter Princeton University Press eBook-Package Backlist 2000-2013 |
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1806143543549362176 |
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