Backstage in a Bureaucracy : : Politics and Public Service / / Richard C. Pratt, Susan M. Chandler.
Backstage in a Bureaucracy provides a first-hand day-to-day look at running a large bureaucracy. Susan Chandler candidly shares her experiences while serving as director of the Hawai'i State Department of Human Services for eight years, while Richard Pratt, a public administration professor and...
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| Superior document: | Title is part of eBook package: De Gruyter UHP eBook Package 2000-2013 |
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| Place / Publishing House: | Honolulu : : University of Hawaii Press, , [2011] ©2011 |
| Year of Publication: | 2011 |
| Language: | English |
| Online Access: | |
| Physical Description: | 1 online resource (136 p.) :; 21 illus., 18 in color |
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Table of Contents:
- Frontmatter
- Contents
- Acknowledgments
- List of Abbreviations
- 1. Introduction
- 2. What Kind of Person Should Be in These Jobs?
- 3. Organizational Setting
- 4. In the Beginning
- 5. Getting to Know the Agency and Its Culture; or, Can Anyone Tell Me What's Going On?
- 6. If Only the Boss Really Had Power; or, It's Not So Lonely at the Top
- 7. Finding the Right Help; or, With a Little Help from My Friends
- 8. Speaking in Different Tongues; or, When Cultures Meet
- 9. The DHS Storybook; or, Hunting and Gathering
- 10. Meeting the Legislature; or, Honoring the Honorables
- 11. Community Advocates; or, It Is So Much Easier to Advocate Than Administrate
- 12. The Governor; or, The Guy Who Holds the Purse Strings
- 13. The Cabinet; or, When Collaboration Seems Like...Getting Clobbered
- 14. The Auditor; or, Uh-Oh, Here She Comes Again!
- 15. The Press; or, The Unkindest Cut of All
- 16. The Federal Presence; or, Will This Be Good for Us?
- 17. Innovation and Change: Can Anyone Do This?
- 18. Procuring Services; or, Hey, Didn't We Contract That Out?
- 19. Lessons Learned
- 20. Final Thoughts
- References
- Index