Backstage in a Bureaucracy : : Politics and Public Service / / Richard C. Pratt, Susan M. Chandler.

Backstage in a Bureaucracy provides a first-hand day-to-day look at running a large bureaucracy. Susan Chandler candidly shares her experiences while serving as director of the Hawai'i State Department of Human Services for eight years, while Richard Pratt, a public administration professor and...

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Superior document:Title is part of eBook package: De Gruyter UHP eBook Package 2000-2013
VerfasserIn:
Place / Publishing House:Honolulu : : University of Hawaii Press, , [2011]
©2011
Year of Publication:2011
Language:English
Online Access:
Physical Description:1 online resource (136 p.) :; 21 illus., 18 in color
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100 1 |a Chandler, Susan M.,   |e author.  |4 aut  |4 http://id.loc.gov/vocabulary/relators/aut 
245 1 0 |a Backstage in a Bureaucracy :  |b Politics and Public Service /  |c Richard C. Pratt, Susan M. Chandler. 
264 1 |a Honolulu :   |b University of Hawaii Press,   |c [2011] 
264 4 |c ©2011 
300 |a 1 online resource (136 p.) :  |b 21 illus., 18 in color 
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505 0 0 |t Frontmatter --   |t Contents --   |t Acknowledgments --   |t List of Abbreviations --   |t 1. Introduction --   |t 2. What Kind of Person Should Be in These Jobs? --   |t 3. Organizational Setting --   |t 4. In the Beginning --   |t 5. Getting to Know the Agency and Its Culture; or, Can Anyone Tell Me What's Going On? --   |t 6. If Only the Boss Really Had Power; or, It's Not So Lonely at the Top --   |t 7. Finding the Right Help; or, With a Little Help from My Friends --   |t 8. Speaking in Different Tongues; or, When Cultures Meet --   |t 9. The DHS Storybook; or, Hunting and Gathering --   |t 10. Meeting the Legislature; or, Honoring the Honorables --   |t 11. Community Advocates; or, It Is So Much Easier to Advocate Than Administrate --   |t 12. The Governor; or, The Guy Who Holds the Purse Strings --   |t 13. The Cabinet; or, When Collaboration Seems Like...Getting Clobbered --   |t 14. The Auditor; or, Uh-Oh, Here She Comes Again! --   |t 15. The Press; or, The Unkindest Cut of All --   |t 16. The Federal Presence; or, Will This Be Good for Us? --   |t 17. Innovation and Change: Can Anyone Do This? --   |t 18. Procuring Services; or, Hey, Didn't We Contract That Out? --   |t 19. Lessons Learned --   |t 20. Final Thoughts --   |t References --   |t Index 
506 0 |a restricted access  |u http://purl.org/coar/access_right/c_16ec  |f online access with authorization  |2 star 
520 |a Backstage in a Bureaucracy provides a first-hand day-to-day look at running a large bureaucracy. Susan Chandler candidly shares her experiences while serving as director of the Hawai'i State Department of Human Services for eight years, while Richard Pratt, a public administration professor and advisor to numerous public and private organizations here and abroad, offers his thoughts on what these experiences tell us about the inner workings of government agencies. Their stories-some sad, some funny, but all educational-reveal the challenges and rewards of public service. 
530 |a Issued also in print. 
538 |a Mode of access: Internet via World Wide Web. 
546 |a In English. 
588 0 |a Description based on online resource; title from PDF title page (publisher's Web site, viewed 02. Mrz 2022) 
650 0 |a Bureaucracy  |z Hawaii. 
650 7 |a POLITICAL SCIENCE / Public Affairs & Administration.  |2 bisacsh 
700 1 |a Pratt, Richard C.,   |e author.  |4 aut  |4 http://id.loc.gov/vocabulary/relators/aut 
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