The Management of Human Services / / ed. by Yeheskel Hasenfeld, Rosemary C. Sarri.
Examines the social welfare institutions in the United States during the first three-quarters of the 20th century when states were facing a crisis in terms of their societal legitimation, allocation of resources, public expectations, and management.
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Superior document: | Title is part of eBook package: De Gruyter Columbia University Press eBook-Package Archive 1898-1999 |
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MitwirkendeR: | |
HerausgeberIn: | |
Place / Publishing House: | New York, NY : : Columbia University Press, , [1978] ©1978 |
Year of Publication: | 1978 |
Language: | English |
Online Access: | |
Physical Description: | 1 online resource (368 p.) |
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Table of Contents:
- Frontmatter
- Contents
- Foreword
- Acknowledgments
- 1 The Management of Human Services - A Challenging Opportunity
- I. The Macro Level
- 2 Service Integration: Real Versus Illusory Solutions to Welfare Dilemmas
- 3 Centralization Versus Decentralization in the Design of Human Service Delivery Systems: A Response to Gouldner’s Lament
- 4 The Social Ecology of Citizenship
- 5 Demystifying Organizations
- II. The Micro Level
- 6 Organizational Constructs and Mega Bureaucracy
- 7 The Empirical Limits of Social Work Professionalization
- 8 Client-Organization Relations: A Systems Perspective
- 9 Exposing the Coercive Consensus: Racism and Sexism in Social Work
- III. Prescriptive Strategies
- 10 Some Issues in the Evaluation of Human Services Delivery
- 11 Toward a Paradigm of Middle-Management Practice in Social Welfare Programs
- 12 Conceptual and Technical Issues in the Management of Human Services
- 13 The Social Political Process of Introducing Innovation in Human Services
- 14 Conclusions
- Appendix - List of Participants
- Index