The Management of Human Services / / ed. by Yeheskel Hasenfeld, Rosemary C. Sarri.

Examines the social welfare institutions in the United States during the first three-quarters of the 20th century when states were facing a crisis in terms of their societal legitimation, allocation of resources, public expectations, and management.

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Bibliographic Details
Superior document:Title is part of eBook package: De Gruyter Columbia University Press eBook-Package Archive 1898-1999
MitwirkendeR:
HerausgeberIn:
Place / Publishing House:New York, NY : : Columbia University Press, , [1978]
©1978
Year of Publication:1978
Language:English
Online Access:
Physical Description:1 online resource (368 p.)
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Table of Contents:
  • Frontmatter
  • Contents
  • Foreword
  • Acknowledgments
  • 1 The Management of Human Services - A Challenging Opportunity
  • I. The Macro Level
  • 2 Service Integration: Real Versus Illusory Solutions to Welfare Dilemmas
  • 3 Centralization Versus Decentralization in the Design of Human Service Delivery Systems: A Response to Gouldner’s Lament
  • 4 The Social Ecology of Citizenship
  • 5 Demystifying Organizations
  • II. The Micro Level
  • 6 Organizational Constructs and Mega Bureaucracy
  • 7 The Empirical Limits of Social Work Professionalization
  • 8 Client-Organization Relations: A Systems Perspective
  • 9 Exposing the Coercive Consensus: Racism and Sexism in Social Work
  • III. Prescriptive Strategies
  • 10 Some Issues in the Evaluation of Human Services Delivery
  • 11 Toward a Paradigm of Middle-Management Practice in Social Welfare Programs
  • 12 Conceptual and Technical Issues in the Management of Human Services
  • 13 The Social Political Process of Introducing Innovation in Human Services
  • 14 Conclusions
  • Appendix - List of Participants
  • Index