The book of business awesome : how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do / / Scott Stratten.
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| Year of Publication: | 2012 |
| Language: | English |
| Online Access: | |
| Physical Description: | ix, 123, ix, 127 p. :; col. ill. |
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| 008 | 120308s2012 njua s 000 0 eng d | ||
| 010 | |z 2012010353 | ||
| 020 | |z 9781118315224 (cloth) | ||
| 020 | |a 9781118315453 (electronic bk.) | ||
| 035 | |a (MiAaPQ)500875840 | ||
| 035 | |a (Au-PeEL)EBL875840 | ||
| 035 | |a (CaPaEBR)ebr10583375 | ||
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| 035 | |a (OCoLC)822029648 | ||
| 040 | |a MiAaPQ |c MiAaPQ |d MiAaPQ | ||
| 050 | 4 | |a HF5415.55 |b .S757 2012 | |
| 082 | 0 | 4 | |a 658.8/12 |2 23 |
| 100 | 1 | |a Stratten, Scott. | |
| 245 | 1 | 4 | |a The book of business awesome |h [electronic resource] : |b how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do / |c Scott Stratten. |
| 260 | |a Hoboken, N.J. : |b John Wiley & Sons, Inc., |c c2012. | ||
| 300 | |a ix, 123, ix, 127 p. : |b col. ill. | ||
| 505 | 0 | |a How one man changed a billion-dollar brand -- Marketing is a verb -- Remarry your current customers -- The sun rises online. | |
| 533 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | |a Relationship marketing. | |
| 650 | 0 | |a Customer relations. | |
| 650 | 0 | |a Management. | |
| 655 | 4 | |a Electronic books. | |
| 710 | 2 | |a ProQuest (Firm) | |
| 740 | 0 | 2 | |a Book of business unawesome : the cost of not listening, engaging, or being great at what you do. |
| 856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=875840 |z Click to View |