The Janus face of customer service / / guest editors, Philip J. Kitchen and Charles R. Taylor.
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Place / Publishing House: | [Place of publication not identified] : : Emerald Publishing Limited,, [2020] 2020 |
Year of Publication: | 2020 |
Language: | English |
Series: | European journal of marketing ;
Volume 54 number 10 |
Online Access: | |
Physical Description: | 1 online resource (357 pages). |
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007 | cr cnu|||||||| | ||
008 | 210628s2020 xx o 000 0 eng d | ||
020 | |z 9781800717787 |q (electronic bk.) | ||
035 | |a (MiAaPQ)5006478158 | ||
035 | |a (Au-PeEL)EBL6478158 | ||
035 | |a (OCoLC)1237864976 | ||
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050 | 4 | |a HF5415.5 |b .J368 2020 | |
082 | 0 | |a 658.812 |2 23 | |
245 | 0 | 4 | |a The Janus face of customer service / |c guest editors, Philip J. Kitchen and Charles R. Taylor. |
264 | 1 | |a [Place of publication not identified] : |b Emerald Publishing Limited, |c [2020] | |
264 | 4 | |c 2020 | |
300 | |a 1 online resource (357 pages). | ||
336 | |a text |b txt |2 rdacontent | ||
337 | |a computer |b c |2 rdamedia | ||
338 | |a online resource |b cr |2 rdacarrier | ||
490 | 0 | |a European journal of marketing ; |v Volume 54 number 10 | |
588 | |a Description based on print version record. | ||
590 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
650 | 0 | |a Customer services. | |
655 | 4 | |a Electronic books. | |
700 | 1 | |a Kitchen, Philip J., |e editor. | |
700 | 1 | |a Taylor, Charles R., |e editor. | |
797 | 2 | |a ProQuest (Firm) | |
856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=6478158 |z Click to View |