The Janus face of customer service /

The Janus face of customer service / / guest editors, Philip J. Kitchen and Charles R. Taylor.

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Bibliographic Details
TeilnehmendeR:
Kitchen, Philip J.,
Taylor, Charles R.,
Place / Publishing House:[Place of publication not identified] : : Emerald Publishing Limited,, [2020]
2020
Year of Publication:2020
Language:English
Series:European journal of marketing ; Volume 54 number 10
Online Access:
Physical Description:1 online resource (357 pages).
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245 0 4 |a The Janus face of customer service /  |c guest editors, Philip J. Kitchen and Charles R. Taylor. 
264 1 |a [Place of publication not identified] :  |b Emerald Publishing Limited,  |c [2020] 
264 4 |c 2020 
300 |a 1 online resource (357 pages). 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 0 |a European journal of marketing ;  |v Volume 54 number 10 
588 |a Description based on print version record. 
590 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Customer services. 
655 4 |a Electronic books. 
700 1 |a Kitchen, Philip J.,  |e editor. 
700 1 |a Taylor, Charles R.,  |e editor. 
797 2 |a ProQuest (Firm) 
856 4 0 |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=6478158  |z Click to View 

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