ITIL® 4 : : Digital and IT Strategy.
The ITIL 4: Digital and IT Strategy forms one publication of the Higher-Level guidance towards the Strategic Leader designation, following ITIL 4 Foundation.
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Place / Publishing House: | London : : The Stationery Office Ltd,, 2020. {copy}2020. |
Year of Publication: | 2020 |
Language: | English |
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Physical Description: | 1 online resource (228 pages) |
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Limited, AXELOS. ITIL® 4 : Digital and IT Strategy. London : The Stationery Office Ltd, 2020. {copy}2020. 1 online resource (228 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Intro -- Copyright Page -- Contents -- Foreword -- Preface -- About the ITIL 4 publications -- About the ITIL story -- 1. Introduction -- 1.1: About this guide -- 1.2: ITIL practices -- 1.3: The digital and IT strategy context -- Part I: What is Digital and it Strategy? -- 2. Key concepts -- 2.1: Digital, information, operational, and communication technology -- 2.2: Digital organization -- 2.3: Digital business -- 2.4: Digitization -- 2.5: Digital transformation -- 2.6: Products and services -- 2.7: Tiers of strategy -- 2.8: Business models -- 2.9: Operating models -- 2.10: Strategy and the service value system -- Part II: The Strategy Journey -- 3. What is the vision? -- 3.1: Digital disruption -- 3.2: Deciding on a balanced strategic focus -- 3.3: Positioning tools for digital organizations -- 3.4: Creating the vision -- 4. Where are we now? -- 4.1: Environmental analysis -- 4.2: Opportunity analysis -- 4.3: Digital readiness assessment -- 5. Where do we want to be and how do we get there? -- 5.1: Strategy planning -- 5.2: Strategic approaches for digital organizations -- 5.3: Strategy discussion and approval -- 6. Take action -- 6.1: How strategies are implemented -- 6.2: Coordinating strategy and strategic initiatives -- 6.3: Leading digital transformation -- 6.4: Strategy communication and implementation -- 7. Did we get there? -- 7.1: Key facts about measurement -- 7.2: Measuring a strategy -- 7.3: Instrumenting strategy -- 7.4: Strategy review -- 8. How do we keep the momentum going? -- 8.1: Long-term momentum: ensuring organizational viability -- 8.2: Short-term momentum: parallel operation -- Part III: Strategic Capabilities -- 9. Digital leadership -- 9.1: Digital mindset -- 9.2: Communication -- 9.3: Relationship management -- 9.4: Education and learning -- 9.5: Evaluating emerging technology and industry trends. 9.6: Agile management techniques -- 9.7: Defining and using strategic metrics -- 9.8: Orchestrating diverse environments -- 9.9: Operationalizing strategy -- 9.10: Business and technology management skills -- 10. Managing innovation and emerging technologies -- 10.1: Definition -- 10.2: Managing innovation is a strategic capability -- 10.3: Managing innovation is a mindset and culture -- 10.4: Innovation or adoption -- 10.5: Achieving a balanced approach to innovation -- 10.6: Formal approach to innovation management -- 10.7: Characteristics of organizations with an innovative culture -- 10.8: Building a culture that supports innovation -- 10.9: Approaches to innovation -- 10.10: Evaluating and adopting emerging technology -- 11. Managing strategic risk -- 11.1: Definitions -- 11.2: Risk management in digital organizations -- 11.3: Organizing risk management -- 11.4: Using risk management to evaluate opportunities -- 11.5: Risk identification -- 11.6: The risk register -- 11.7: Qualitative risk analysis -- 11.8: Quantitative risk analysis -- 11.9: Risk triggers -- 11.10: Risk posture: balancing the risks and rewards of digital technology -- 11.11: Risk treatment -- 11.12: Achieving a risk-informed mindset and culture -- 12. Structuring for digital business -- 12.1: Governance -- 12.2: Structuring the organization -- 12.3: Transitioning from traditional to new organizational structures -- 13. Conclusion -- End note: The ITIL story -- Further research -- Glossary -- Acknowledgements. The ITIL 4: Digital and IT Strategy forms one publication of the Higher-Level guidance towards the Strategic Leader designation, following ITIL 4 Foundation. Description based on publisher supplied metadata and other sources. Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries. Electronic data processing personnel--Certification--Study guides. Electronic data processing personnel--Certification. Electronic books. Print version: Limited, AXELOS ITIL® 4: Digital and IT Strategy London : The Stationery Office Ltd,c2020 9780113316489 ProQuest (Firm) https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=6367312 Click to View |
language |
English |
format |
eBook |
author |
Limited, AXELOS. |
spellingShingle |
Limited, AXELOS. ITIL® 4 : Digital and IT Strategy. Intro -- Copyright Page -- Contents -- Foreword -- Preface -- About the ITIL 4 publications -- About the ITIL story -- 1. Introduction -- 1.1: About this guide -- 1.2: ITIL practices -- 1.3: The digital and IT strategy context -- Part I: What is Digital and it Strategy? -- 2. Key concepts -- 2.1: Digital, information, operational, and communication technology -- 2.2: Digital organization -- 2.3: Digital business -- 2.4: Digitization -- 2.5: Digital transformation -- 2.6: Products and services -- 2.7: Tiers of strategy -- 2.8: Business models -- 2.9: Operating models -- 2.10: Strategy and the service value system -- Part II: The Strategy Journey -- 3. What is the vision? -- 3.1: Digital disruption -- 3.2: Deciding on a balanced strategic focus -- 3.3: Positioning tools for digital organizations -- 3.4: Creating the vision -- 4. Where are we now? -- 4.1: Environmental analysis -- 4.2: Opportunity analysis -- 4.3: Digital readiness assessment -- 5. Where do we want to be and how do we get there? -- 5.1: Strategy planning -- 5.2: Strategic approaches for digital organizations -- 5.3: Strategy discussion and approval -- 6. Take action -- 6.1: How strategies are implemented -- 6.2: Coordinating strategy and strategic initiatives -- 6.3: Leading digital transformation -- 6.4: Strategy communication and implementation -- 7. Did we get there? -- 7.1: Key facts about measurement -- 7.2: Measuring a strategy -- 7.3: Instrumenting strategy -- 7.4: Strategy review -- 8. How do we keep the momentum going? -- 8.1: Long-term momentum: ensuring organizational viability -- 8.2: Short-term momentum: parallel operation -- Part III: Strategic Capabilities -- 9. Digital leadership -- 9.1: Digital mindset -- 9.2: Communication -- 9.3: Relationship management -- 9.4: Education and learning -- 9.5: Evaluating emerging technology and industry trends. 9.6: Agile management techniques -- 9.7: Defining and using strategic metrics -- 9.8: Orchestrating diverse environments -- 9.9: Operationalizing strategy -- 9.10: Business and technology management skills -- 10. Managing innovation and emerging technologies -- 10.1: Definition -- 10.2: Managing innovation is a strategic capability -- 10.3: Managing innovation is a mindset and culture -- 10.4: Innovation or adoption -- 10.5: Achieving a balanced approach to innovation -- 10.6: Formal approach to innovation management -- 10.7: Characteristics of organizations with an innovative culture -- 10.8: Building a culture that supports innovation -- 10.9: Approaches to innovation -- 10.10: Evaluating and adopting emerging technology -- 11. Managing strategic risk -- 11.1: Definitions -- 11.2: Risk management in digital organizations -- 11.3: Organizing risk management -- 11.4: Using risk management to evaluate opportunities -- 11.5: Risk identification -- 11.6: The risk register -- 11.7: Qualitative risk analysis -- 11.8: Quantitative risk analysis -- 11.9: Risk triggers -- 11.10: Risk posture: balancing the risks and rewards of digital technology -- 11.11: Risk treatment -- 11.12: Achieving a risk-informed mindset and culture -- 12. Structuring for digital business -- 12.1: Governance -- 12.2: Structuring the organization -- 12.3: Transitioning from traditional to new organizational structures -- 13. Conclusion -- End note: The ITIL story -- Further research -- Glossary -- Acknowledgements. |
author_facet |
Limited, AXELOS. |
author_variant |
a l al |
author_sort |
Limited, AXELOS. |
title |
ITIL® 4 : Digital and IT Strategy. |
title_sub |
Digital and IT Strategy. |
title_full |
ITIL® 4 : Digital and IT Strategy. |
title_fullStr |
ITIL® 4 : Digital and IT Strategy. |
title_full_unstemmed |
ITIL® 4 : Digital and IT Strategy. |
title_auth |
ITIL® 4 : Digital and IT Strategy. |
title_new |
ITIL® 4 : |
title_sort |
itil® 4 : digital and it strategy. |
publisher |
The Stationery Office Ltd, |
publishDate |
2020 |
physical |
1 online resource (228 pages) |
contents |
Intro -- Copyright Page -- Contents -- Foreword -- Preface -- About the ITIL 4 publications -- About the ITIL story -- 1. Introduction -- 1.1: About this guide -- 1.2: ITIL practices -- 1.3: The digital and IT strategy context -- Part I: What is Digital and it Strategy? -- 2. Key concepts -- 2.1: Digital, information, operational, and communication technology -- 2.2: Digital organization -- 2.3: Digital business -- 2.4: Digitization -- 2.5: Digital transformation -- 2.6: Products and services -- 2.7: Tiers of strategy -- 2.8: Business models -- 2.9: Operating models -- 2.10: Strategy and the service value system -- Part II: The Strategy Journey -- 3. What is the vision? -- 3.1: Digital disruption -- 3.2: Deciding on a balanced strategic focus -- 3.3: Positioning tools for digital organizations -- 3.4: Creating the vision -- 4. Where are we now? -- 4.1: Environmental analysis -- 4.2: Opportunity analysis -- 4.3: Digital readiness assessment -- 5. Where do we want to be and how do we get there? -- 5.1: Strategy planning -- 5.2: Strategic approaches for digital organizations -- 5.3: Strategy discussion and approval -- 6. Take action -- 6.1: How strategies are implemented -- 6.2: Coordinating strategy and strategic initiatives -- 6.3: Leading digital transformation -- 6.4: Strategy communication and implementation -- 7. Did we get there? -- 7.1: Key facts about measurement -- 7.2: Measuring a strategy -- 7.3: Instrumenting strategy -- 7.4: Strategy review -- 8. How do we keep the momentum going? -- 8.1: Long-term momentum: ensuring organizational viability -- 8.2: Short-term momentum: parallel operation -- Part III: Strategic Capabilities -- 9. Digital leadership -- 9.1: Digital mindset -- 9.2: Communication -- 9.3: Relationship management -- 9.4: Education and learning -- 9.5: Evaluating emerging technology and industry trends. 9.6: Agile management techniques -- 9.7: Defining and using strategic metrics -- 9.8: Orchestrating diverse environments -- 9.9: Operationalizing strategy -- 9.10: Business and technology management skills -- 10. Managing innovation and emerging technologies -- 10.1: Definition -- 10.2: Managing innovation is a strategic capability -- 10.3: Managing innovation is a mindset and culture -- 10.4: Innovation or adoption -- 10.5: Achieving a balanced approach to innovation -- 10.6: Formal approach to innovation management -- 10.7: Characteristics of organizations with an innovative culture -- 10.8: Building a culture that supports innovation -- 10.9: Approaches to innovation -- 10.10: Evaluating and adopting emerging technology -- 11. Managing strategic risk -- 11.1: Definitions -- 11.2: Risk management in digital organizations -- 11.3: Organizing risk management -- 11.4: Using risk management to evaluate opportunities -- 11.5: Risk identification -- 11.6: The risk register -- 11.7: Qualitative risk analysis -- 11.8: Quantitative risk analysis -- 11.9: Risk triggers -- 11.10: Risk posture: balancing the risks and rewards of digital technology -- 11.11: Risk treatment -- 11.12: Achieving a risk-informed mindset and culture -- 12. Structuring for digital business -- 12.1: Governance -- 12.2: Structuring the organization -- 12.3: Transitioning from traditional to new organizational structures -- 13. Conclusion -- End note: The ITIL story -- Further research -- Glossary -- Acknowledgements. |
isbn |
9780113316496 9780113316489 |
callnumber-first |
T - Technology |
callnumber-subject |
T - General Technology |
callnumber-label |
T58 |
callnumber-sort |
T 258.64 |
genre |
Electronic books. |
genre_facet |
Electronic books. |
url |
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=6367312 |
illustrated |
Not Illustrated |
dewey-hundreds |
000 - Computer science, information & general works |
dewey-tens |
000 - Computer science, knowledge & systems |
dewey-ones |
004 - Data processing & computer science |
dewey-full |
004.068 |
dewey-sort |
14.068 |
dewey-raw |
004.068 |
dewey-search |
004.068 |
oclc_num |
1202475547 |
work_keys_str_mv |
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ids_txt_mv |
(MiAaPQ)5006367312 (Au-PeEL)EBL6367312 (OCoLC)1202475547 |
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cr |
is_hierarchy_title |
ITIL® 4 : Digital and IT Strategy. |
marc_error |
Info : No Determination made, defaulting to MARC8 --- [ 856 : z ] |
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Where do we want to be and how do we get there? -- 5.1: Strategy planning -- 5.2: Strategic approaches for digital organizations -- 5.3: Strategy discussion and approval -- 6. Take action -- 6.1: How strategies are implemented -- 6.2: Coordinating strategy and strategic initiatives -- 6.3: Leading digital transformation -- 6.4: Strategy communication and implementation -- 7. Did we get there? -- 7.1: Key facts about measurement -- 7.2: Measuring a strategy -- 7.3: Instrumenting strategy -- 7.4: Strategy review -- 8. How do we keep the momentum going? -- 8.1: Long-term momentum: ensuring organizational viability -- 8.2: Short-term momentum: parallel operation -- Part III: Strategic Capabilities -- 9. 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Managing innovation and emerging technologies -- 10.1: Definition -- 10.2: Managing innovation is a strategic capability -- 10.3: Managing innovation is a mindset and culture -- 10.4: Innovation or adoption -- 10.5: Achieving a balanced approach to innovation -- 10.6: Formal approach to innovation management -- 10.7: Characteristics of organizations with an innovative culture -- 10.8: Building a culture that supports innovation -- 10.9: Approaches to innovation -- 10.10: Evaluating and adopting emerging technology -- 11. Managing strategic risk -- 11.1: Definitions -- 11.2: Risk management in digital organizations -- 11.3: Organizing risk management -- 11.4: Using risk management to evaluate opportunities -- 11.5: Risk identification -- 11.6: The risk register -- 11.7: Qualitative risk analysis -- 11.8: Quantitative risk analysis -- 11.9: Risk triggers -- 11.10: Risk posture: balancing the risks and rewards of digital technology -- 11.11: Risk treatment -- 11.12: Achieving a risk-informed mindset and culture -- 12. Structuring for digital business -- 12.1: Governance -- 12.2: Structuring the organization -- 12.3: Transitioning from traditional to new organizational structures -- 13. 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