Tourist customer service satisfaction : an encounter approach / / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.
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| TeilnehmendeR: | |
| Year of Publication: | 2010 |
| Language: | English |
| Online Access: | |
| Physical Description: | ix, 193 p. |
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| Bibliography: | Includes bibliographical references and index. |
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| ISBN: | 9780415578042 |
| Hierarchical level: | Monograph |
| Statement of Responsibility: | Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini. |