Risk Communication for the Future : : Towards Smart Risk Governance and Safety Management.
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| Superior document: | SpringerBriefs in Applied Sciences and Technology Series |
|---|---|
| : | |
| TeilnehmendeR: | |
| Place / Publishing House: | Cham : : Springer International Publishing AG,, 2018. ©2018. |
| Year of Publication: | 2018 |
| Edition: | 1st ed. |
| Language: | English |
| Series: | SpringerBriefs in Applied Sciences and Technology Series
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| Online Access: | |
| Physical Description: | 1 online resource (176 pages) |
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Table of Contents:
- Intro
- Preface
- Contents
- 1 Risk Communication 101: A Few Benchmarks
- Abstract
- Introduction
- The Crisis, the Experts and the Public
- Baseline
- First Cracks in the Conventional Wisdom
- Disputing Experts' Central Position: The Dialogic Turn
- Entering the Twenty-First Century: Facing Social Networks and Governance Issues
- After 2010: The Narrative Turn
- Conclusion
- References
- Persuading in Peace Time: A Long Lasting Story
- 2 Public Participation in the Debate on Industrial Risk in France: A Success Story?
- Abstract
- Introduction: The Growth of Public Participation
- Public Participation on Industrial Risk: The French Context
- Clear Progress and Significant Benefits
- Why Is the Public Unenthusiastic?
- Just the Latest Hot Topic?
- Industrial Risk: A Motivating Theme?
- A Potentially Brutal Introduction
- An Expensive Process
- Organizing the Debate: What Is at Stake
- Trust and Transparency
- Asymmetry Between Participants
- Legitimacy of Participants
- Formal and Informal Discussion Spaces
- Who Makes the Decisions?
- Conclusion: A Passing Trend? Be Aware of Limitations and Avoid Pitfalls
- References
- 3 Organizing Risk Communication for Effective Preparedness: Using Plans as a Catalyst for Risk Communication
- Abstract
- Introduction: The Xynthia Disaster, a Failure of Risk Communication?
- Communication as a Critical Element in Crisis Response Preparedness
- The Stakes of Anticipation and Resilience for Preparedness
- Crisis Response Plans in the French Preparedness Framework
- Using Crisis Response Plans as Living Documents: The Limits of Anticipation
- The Organizational Logic of Resilience as Opposed to the Anticipatory Logic Conveyed by Plans
- Communication Processes as a Way to Combine Anticipation and Resilience
- Empirical Settings.
- The Organizational Resources that Support Risk Communication
- GT PCS: The PCS Working Group as a 'Discussion Space'
- Conclusion
- References
- 4 Nuclear Crisis Preparedness Lessons Learned from Fukushima Daiichi
- Abstract
- Communication Challenges Before the Fukushima Accident
- How Did IRSN Experience the Fukushima Daiichi Crisis?
- Social Media and Media Pressure During the Crisis
- The Website Success
- Why Was Communication "Successful"?
- How the Fukushima Accident Influenced the Communication Approach Worldwide
- From Communication to Public Empowerment
- A New Perspective for the IRSN Communication Department
- Conclusion
- Acknowledgements
- References
- Videos
- 5 Risk Communication Between Companies and Local Stakeholders for Improving Accident Prevention and Emergency Response
- Abstract
- Introduction
- Analytical Framework
- Mandates for Information Sharing and Dialogue
- The Seveso Directive
- The Risk Management Plan Rule and Negotiated Agreements
- Case Studies
- Risavika, Sola Municipality
- The Hazardous Industry
- Surrounding Community and Risk Communication
- The South Port, Oslo
- The Hazardous Industry
- Surrounding Community and Risk Communication
- Chevron, Richmond
- Public Engagement and Risk Communication
- Learning from the Norwegian Cases
- Learning from the Chevron-Richmond Case
- Conclusion
- References
- When Reality Strikes Back: Tough Lessons to Be Learned from Crises
- 6 How Risk Communication Can Contribute to Sharing Accurate Health Information for Individual Decision-Making
- Abstract
- Introduction
- Risk Controversy and Dialogues: Literature Review
- Risk Communication for the Residents of Iitate Village, Fukushima 2011-2012
- Initial Group Interview in September 2011
- Communication Programme with a Radiation Expert in October 2011.
- Follow-up Interviews: More Active Listening Necessary
- Revised Communication Programme in February 2012
- Discussion
- Conclusion
- Acknowledgements
- References
- 7 Crisis Communication During the Ebola Outbreak in West Africa: The Paradoxes of Decontextualized Contextualization
- Abstract
- Introduction
- Understanding "Context"
- Current Circumstances, Past, Anticipations
- Current Circumstances: Mapping the Stakes
- History, Expectations, Anticipations: Mapping Conflicts
- Re-assembling Rationality
- Conceptualizing Populations, Analyzing the Crisis
- Conclusion
- References
- The Collapse of Absolute Trust in Absolute Truth
- 8 Transparency in Health Care: Disclosing Adverse Events to the Public
- Abstract
- Introduction
- Background
- Aim
- Theoretical Approach
- Methods
- Findings
- The Daniel Case: What Happened?
- Internal Follow-up Immediately After the Adverse Event
- Process of Police Investigation and Regulatory Follow-up in 2009
- Media Push Causing a Reopening of the Regulatory Case in 2014
- A New Transparency Strategy-Publishing a Preliminary Regulatory Investigation Report in 2015
- Taking Public Input into Account-Major Revision of the 2015 Final Report
- Details on the Role of Media and Public Critique
- Discussion
- Tonsil Surgery-What Do We Know About the Risk from a Medical Perspective?
- Media as Whistleblower in Risk Communication
- Amplification of Events and Transparency
- Conclusion
- Declaration of interest
- References
- 9 How Safety Communication Can Support Safety Management: The Case of Commercial Aviation
- Abstract
- Introduction
- Safety Communication Among Industry Actors: A Historical Driver for Safety Enhancement
- New Actors, New Safety Communication, New Influences on Safety Management.
- To What Extent Does the Evolution of Safety Communication Impact Safety Management?
- Conclusion
- References
- 10 Risk Communication from an Audit Team to Its Client
- Abstract
- Systemic Audit: Widening the Perspective of Traditional Audit Approaches
- The Paradoxical Foundation of a Risk Decision and Associated Challenges for Risk Communication Illustrated by the Example of an Audit Finding
- Unpicking the Paradox of Risk Communication
- Luhmann's Dimensions of Meaning
- Risk Communication Embedded in an Ongoing Process of Expectation Management
- The Importance of Audit Preparation
- Conflicting Demands and How to Deal with Them
- Risk Awareness Versus Illusions of Safety
- Independence and Need for Social Interaction
- Objectivity and Dependence on Observers
- General and Expert Knowledge
- Conflicting Demands on an Audit as a Project
- Paradox of Time
- Disagreement on the Facts of an Audit Finding
- Conflicting Demands on the Audited Organization
- Conclusion
- References
- 11 Societal Risk Communication-Towards Smart Risk Governance and Safety Management
- Abstract
- Evolution of Risk Communication: A Simplistic Initial Model and Multiple Refinements
- The Early 'Traditional' Risk Communication Model: Accredited Experts Watch Over Safety Management
- Listening to the Potential Victims: A First Refinement of the 'Centralized and Controlled' Risk Communication Model
- Crisis of the Foundations of the Centralized and Controlled Risk Communication Model
- Risk Communication Today: A Complex Reality
- Can Risk Communication Contribute to a Shift of Safety Management and/or Risk Governance Paradigm?
- Challenges Inherent to Risk Communication in Relation to Safety
- A Variety of Perspectives on Safety
- Scope of Safety, Scope of Control
- Multiple Interests in Tension with One Another.
- Complex and Dynamic Exchanges Between Complex and Dynamic Actors
- Appreciating Safety: The Challenge of Navigating Uncertainty
- Towards More Collectively Responsible Risk Governance and Safety Management: A Matter of …
- Trade-Offs
- Distributed and Dynamic Information, Knowledge and Expertise
- Ownership and Empowerment
- Conclusion
- References.