Managing sticky situations at work : communication secrets for success in the workplace / / Joan C. Curtis.
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Year of Publication: | 2009 |
Language: | English |
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Physical Description: | xv, 213 p. :; ill. |
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Table of Contents:
- The Say It Just Right (SIJR) model
- Personality overlay
- Sticky situations with your boss
- Sticky situations with co-workers
- Sticky situations with clients
- Sticky situations with subordinates
- Sticky situations in meetings
- Sticky romantic situations in the office
- Sticky interview situations
- Sticky etiquette situations
- Sticky e-situations
- Sticky situations on the home front.