Customer relationship management : a global perspective / / by Gerhard Raab ... [et al.].
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| Year of Publication: | 2008 |
| Language: | English |
| Online Access: | |
| Physical Description: | ix, 204 p. :; ill. |
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| 245 | 0 | 0 | |a Customer relationship management |h [electronic resource] : |b a global perspective / |c by Gerhard Raab ... [et al.]. |
| 260 | |a Aldershot, Hampshire, England ; |a Burlington, VT : |b Gower, |c c2008. | ||
| 300 | |a ix, 204 p. : |b ill. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 533 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | |a Customer relations |x Management. | |
| 655 | 4 | |a Electronic books. | |
| 700 | 1 | |a Raab, Gerhard. | |
| 710 | 2 | |a ProQuest (Firm) | |
| 856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=476253 |z Click to View |