Organizational learning at NASA : the Challenger and Columbia accidents / / Julianne G. Mahler ; with Maureen Hogan Casamayou.

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Bibliographic Details
Superior document:Public management and change series
:
TeilnehmendeR:
Year of Publication:2009
Language:English
Series:Public management and change.
Online Access:
Physical Description:xiii, 238 p. :; ill.
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Table of Contents:
  • Part I. Recognizing the value of organizational learning : Uncanny similarities: the Challenger and Columbia accidents
  • Identifying organizational learning
  • Part II. Analyzing the causes of the shuttle accidents : Structures for processing information
  • Contractor relations
  • Political and budgetary pressures
  • Organizational culture
  • Part III. Institutionalizing lessons about public organizational learning : The challenges of learning in public organizations
  • Lessons from NASA about organizational learning.