The supernova advisor : crossing the invisible bridge to exceptional client service and consistent growth / / Rob Knapp.

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Year of Publication:2008
Language:English
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Physical Description:xxxi, 127 p. :; ill.
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record_format marc
spelling Knapp, Rob, 1946-
The supernova advisor [electronic resource] : crossing the invisible bridge to exceptional client service and consistent growth / Rob Knapp.
Hoboken, N.J. : John Wiley & Sons, c2008.
xxxi, 127 p. : ill.
Includes bibliographical references and index.
The trouble with success: the tyranny of the 80/20 rule -- Contact: the humble foundation of the ultimate client experience -- Segmentation: the supernova non-negotiable -- Organization: promises made, promises kept -- Planning: inspired action -- Acquisition: explosive growth under control -- Leading the practice: leaders developing leaders.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Investment advisor-client relationships.
Customer relations.
Investment advisors.
Financial services industry Management.
Electronic books.
ProQuest (Firm)
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=331503 Click to View
language English
format Electronic
eBook
author Knapp, Rob, 1946-
spellingShingle Knapp, Rob, 1946-
The supernova advisor crossing the invisible bridge to exceptional client service and consistent growth /
The trouble with success: the tyranny of the 80/20 rule -- Contact: the humble foundation of the ultimate client experience -- Segmentation: the supernova non-negotiable -- Organization: promises made, promises kept -- Planning: inspired action -- Acquisition: explosive growth under control -- Leading the practice: leaders developing leaders.
author_facet Knapp, Rob, 1946-
ProQuest (Firm)
ProQuest (Firm)
author_variant r k rk
author2 ProQuest (Firm)
author2_role TeilnehmendeR
author_corporate ProQuest (Firm)
author_sort Knapp, Rob, 1946-
title The supernova advisor crossing the invisible bridge to exceptional client service and consistent growth /
title_sub crossing the invisible bridge to exceptional client service and consistent growth /
title_full The supernova advisor [electronic resource] : crossing the invisible bridge to exceptional client service and consistent growth / Rob Knapp.
title_fullStr The supernova advisor [electronic resource] : crossing the invisible bridge to exceptional client service and consistent growth / Rob Knapp.
title_full_unstemmed The supernova advisor [electronic resource] : crossing the invisible bridge to exceptional client service and consistent growth / Rob Knapp.
title_auth The supernova advisor crossing the invisible bridge to exceptional client service and consistent growth /
title_new The supernova advisor
title_sort the supernova advisor crossing the invisible bridge to exceptional client service and consistent growth /
publisher John Wiley & Sons,
publishDate 2008
physical xxxi, 127 p. : ill.
contents The trouble with success: the tyranny of the 80/20 rule -- Contact: the humble foundation of the ultimate client experience -- Segmentation: the supernova non-negotiable -- Organization: promises made, promises kept -- Planning: inspired action -- Acquisition: explosive growth under control -- Leading the practice: leaders developing leaders.
callnumber-first H - Social Science
callnumber-subject HG - Finance
callnumber-label HG4621
callnumber-sort HG 44621 K64 42008
genre Electronic books.
genre_facet Electronic books.
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=331503
illustrated Illustrated
dewey-hundreds 600 - Technology
dewey-tens 650 - Management & public relations
dewey-ones 658 - General management
dewey-full 658.8/12
dewey-sort 3658.8 212
dewey-raw 658.8/12
dewey-search 658.8/12
oclc_num 437200180
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