The supernova advisor : crossing the invisible bridge to exceptional client service and consistent growth / / Rob Knapp.
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| Year of Publication: | 2008 |
| Language: | English |
| Online Access: | |
| Physical Description: | xxxi, 127 p. :; ill. |
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| 082 | 0 | 4 | |a 658.8/12 |2 22 |
| 100 | 1 | |a Knapp, Rob, |d 1946- | |
| 245 | 1 | 4 | |a The supernova advisor |h [electronic resource] : |b crossing the invisible bridge to exceptional client service and consistent growth / |c Rob Knapp. |
| 260 | |a Hoboken, N.J. : |b John Wiley & Sons, |c c2008. | ||
| 300 | |a xxxi, 127 p. : |b ill. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a The trouble with success: the tyranny of the 80/20 rule -- Contact: the humble foundation of the ultimate client experience -- Segmentation: the supernova non-negotiable -- Organization: promises made, promises kept -- Planning: inspired action -- Acquisition: explosive growth under control -- Leading the practice: leaders developing leaders. | |
| 533 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | |a Investment advisor-client relationships. | |
| 650 | 0 | |a Customer relations. | |
| 650 | 0 | |a Investment advisors. | |
| 650 | 0 | |a Financial services industry |x Management. | |
| 655 | 4 | |a Electronic books. | |
| 710 | 2 | |a ProQuest (Firm) | |
| 856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=331503 |z Click to View |