Measuring customer satisfaction

Measuring customer satisfaction / Richard F. Gerson.

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Superior document:Fifty-Minute series
:
ProQuest (Firm)
Gerson, Richard F.
TeilnehmendeR:
ProQuest (Firm)
Year of Publication:1993
Language:English
Series:Fifty-Minute series.
Online Access:
Physical Description:ix, 112 p. :; ill.
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record_format marc
spelling Gerson, Richard F.
Measuring customer satisfaction [electronic resource] / Richard F. Gerson.
Menlo Park, Calif. : Crisp Publications, c1993.
ix, 112 p. : ill.
Fifty-Minute series
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Consumer satisfaction.
Customer services Evaluation.
Electronic books.
ProQuest (Firm)
Fifty-Minute series.
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3116928 Click to View
language English
format Electronic
eBook
author Gerson, Richard F.
spellingShingle Gerson, Richard F.
Measuring customer satisfaction
Fifty-Minute series
author_facet Gerson, Richard F.
ProQuest (Firm)
ProQuest (Firm)
author_variant r f g rf rfg
author2 ProQuest (Firm)
author2_role TeilnehmendeR
author_corporate ProQuest (Firm)
author_sort Gerson, Richard F.
title Measuring customer satisfaction
title_full Measuring customer satisfaction [electronic resource] / Richard F. Gerson.
title_fullStr Measuring customer satisfaction [electronic resource] / Richard F. Gerson.
title_full_unstemmed Measuring customer satisfaction [electronic resource] / Richard F. Gerson.
title_auth Measuring customer satisfaction
title_new Measuring customer satisfaction
title_sort measuring customer satisfaction
series Fifty-Minute series
series2 Fifty-Minute series
publisher Crisp Publications,
publishDate 1993
physical ix, 112 p. : ill.
callnumber-first H - Social Science
callnumber-subject HF - Commerce
callnumber-label HF5415
callnumber-sort HF 45415.5 G46 41993
genre Electronic books.
genre_facet Electronic books.
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3116928
illustrated Illustrated
dewey-hundreds 600 - Technology
dewey-tens 650 - Management & public relations
dewey-ones 658 - General management
dewey-full 658.8/12
dewey-sort 3658.8 212
dewey-raw 658.8/12
dewey-search 658.8/12
oclc_num 922967018
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hierarchy_parent_title Fifty-Minute series
is_hierarchy_title Measuring customer satisfaction
container_title Fifty-Minute series
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