The water workforce : recruiting & retaining high-performance employees / / Neil Grigg and Mary Zenzen.
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| Year of Publication: | 2009 |
| Edition: | 1st ed. |
| Language: | English |
| Online Access: | |
| Physical Description: | xvi, 228 p. :; ill., ports. |
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Table of Contents:
- Workforce challenges and strategies for success
- Jobs in water and wastewater utilities
- A strategic approach to workforce planning
- Utilities as employers of choice
- Organization change and workforce development
- Job analysis and position descriptions
- Recruiting and selecting your workforce
- Work planning and performance evaluation
- Learning organizations and knowledge management
- Training and development programs
- Employee retention
- Succession management
- Solutions for smaller utilities.