Customer service in the information environment / / Guy St. Clair.
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| Place / Publishing House: | London ;, New Jersey : : Bowker-Saur,, [1993] 1993 |
| Year of Publication: | 1993 |
| Language: | English |
| Series: | Information services management
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| Online Access: | |
| Physical Description: | 1 online resource (158 pages) |
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| LEADER | 01976nam a2200445 i 4500 | ||
|---|---|---|---|
| 001 | 5003043897 | ||
| 003 | MiAaPQ | ||
| 005 | 20200520144314.0 | ||
| 006 | m o d | | ||
| 007 | cr cnu|||||||| | ||
| 008 | 930824t19931993enk ob 001 0 eng|d | ||
| 020 | |z 1857390040 (acid-free paper) | ||
| 020 | |z 9783598243622 | ||
| 020 | |a 9783110956788 |q (electronic bk.) | ||
| 035 | |a (MiAaPQ)5003043897 | ||
| 035 | |a (Au-PeEL)EBL3043897 | ||
| 035 | |a (CaPaEBR)ebr10776867 | ||
| 035 | |a (OCoLC)868959599 | ||
| 040 | |a MiAaPQ |b eng |e rda |e pn |c MiAaPQ |d MiAaPQ | ||
| 050 | 4 | |a Z674.4 |b .S73 1993 | |
| 082 | 0 | |a 338.4/70255 |2 20 | |
| 100 | 1 | |a St. Clair, Guy, |d 1940- | |
| 245 | 1 | 0 | |a Customer service in the information environment / |c Guy St. Clair. |
| 264 | 1 | |a London ; |a New Jersey : |b Bowker-Saur, |c [1993] | |
| 264 | 4 | |c 1993 | |
| 300 | |a 1 online resource (158 pages) | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 440 | 0 | |a Information services management | |
| 504 | |a Includes bibliographical references (pages [139]-141) and index. | ||
| 505 | 0 | |a part I. Customer service: an introduction -- part II. Initial stages -- part III. The players -- part Ivolume Key tools -- part volume Benefits to the customer/user. | |
| 588 | |a Description based on print version record. | ||
| 590 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | |a Information services. | |
| 650 | 0 | |a Information services industry |x Customer services. | |
| 655 | 4 | |a Electronic books. | |
| 776 | 0 | 8 | |i Print version: |a St. Clair, Guy. |t Customer service in the information environment. |d London : Bowker-Saur, [1993] |h xiii, 144 pages ; 24 cm. |k Information services management |z 9783598243622 |w (DLC) 93034396 |
| 797 | 2 | |a ProQuest (Firm) | |
| 856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3043897 |z Click to View |