Trust or consequences : build trust today or lose your market tomorrow / / Al Golin.

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Year of Publication:2004
Language:English
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Physical Description:viii, 248 p.
Notes:Includes index.
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035 |a (OCoLC)929146576 
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050 4 |a HF5387  |b .G65 2004 
082 0 4 |a 174/.4  |2 21 
100 1 |a Golin, Al,  |d 1929- 
245 1 0 |a Trust or consequences  |h [electronic resource] :  |b build trust today or lose your market tomorrow /  |c Al Golin. 
260 |a New York :  |b American Management Association,  |c c2004. 
300 |a viii, 248 p. 
500 |a Includes index. 
505 0 |a Trust trends -- More than a nice-sounding word -- The damage done -- Fix it before it breaks -- If you can't do it, please say so -- The human touch -- Humility -- Speed, truth, and other good ways to respond to bad times -- Tough trust decisions -- The media -- Great acts of trust -- Acts of distrust -- The ten commandments of organizational trust. 
533 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Business ethics. 
650 0 |a Trust. 
650 0 |a Reliability. 
655 4 |a Electronic books. 
710 2 |a ProQuest (Firm) 
856 4 0 |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3001789  |z Click to View