How libraries and librarians help : a guide to identifying user-centered outcomes / / Joan C. Durrance and Karen E. Fisher ; with Marian Bouch Hinton.
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| Year of Publication: | 2005 |
| Language: | English |
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| Physical Description: | x, 183 p. :; ill. |
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Table of Contents:
- The urgent need to tell the library story more effectively
- Outcomes : an approach that shows the value of libraries
- The "How Libraries and Librarians Help" outcome model : applying contextual approaches to outcome evaluation
- Step one, getting started : preparing to conduct an outcomes study
- Step two, collecting data for outcomes : approaches and tools
- Step three, analyzing outcomes data
- Step four, maximizing the results of your outcomes study
- Predicting outcomes : outcome measures as a planning tool / Rhea Joyce Rubin
- Ripples of impact : Washtenaw Literacy Program outcomes / Maria Serapiglia and Sarah Wooden
- Empowering youth : outcomes of public libraries' youth technology
- Strengthening community : outcomes of community information services
- Putting the pieces together : an outcome study of the Ypsilanti District Library's Senior Deposit Collection Program / Dana Walker and Jeanie Fisher.