Going live : starting & running a virtual reference service / / Steve Coffman ; with contributions by Michelle Fiander, Kay Henshall, and Bernie Sloan.
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| TeilnehmendeR: | |
| Year of Publication: | 2003 |
| Language: | English |
| Online Access: | |
| Physical Description: | viii, 182 p. :; ill. |
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| Bibliography: | Includes bibliographical references (p. 157-176) and index. |
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| ISBN: | 0838999301 0838908500 (alk. paper) |
| Hierarchical level: | Monograph |
| Statement of Responsibility: | Steve Coffman ; with contributions by Michelle Fiander, Kay Henshall, and Bernie Sloan. |