Virtual reference training : the complete guide to providing anytime, anywhere answers / / Buff Hirko, Mary Bucher Ross.
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| TeilnehmendeR: | |
| Year of Publication: | 2004 |
| Language: | English |
| Online Access: | |
| Physical Description: | v, 160 p. :; ill. |
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| Bibliography: | Includes bibliographical references (p. 153-155) and index. |
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| ISBN: | 0838908764 |
| Hierarchical level: | Monograph |
| Statement of Responsibility: | Buff Hirko, Mary Bucher Ross. |