Architecture and patterns for IT service management, resource planning, and governance : making shoes for the cobbler's children / / Charles T. Betz.

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Year of Publication:2007
Language:English
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Physical Description:xxix, 417 p. :; ill.
Notes:Includes bibliographical references (p. 397-406) and index.
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100 1 |a Betz, Charles T. 
245 1 0 |a Architecture and patterns for IT service management, resource planning, and governance  |h [electronic resource] :  |b making shoes for the cobbler's children /  |c Charles T. Betz. 
260 |a Amsterdam ;  |a Boston :  |b Elsevier/Morgan Kaufmann,  |c c2007. 
300 |a xxix, 417 p. :  |b ill. 
500 |a Includes bibliographical references (p. 397-406) and index. 
533 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Information technology. 
650 0 |a Information technology  |x Management. 
650 0 |a Computer network architectures. 
655 4 |a Electronic books. 
710 2 |a ProQuest (Firm) 
856 4 0 |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=293993  |z Click to View