Architecture and patterns for IT service management, resource planning, and governance : making shoes for the cobbler's children / / Charles T. Betz.
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| Year of Publication: | 2007 |
| Language: | English |
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| Physical Description: | xxix, 417 p. :; ill. |
| Notes: | Includes bibliographical references (p. 397-406) and index. |
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| ISBN: | 0123705932 (alk. paper) 9780123705938 (alk. paper) |
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| Hierarchical level: | Monograph |
| Statement of Responsibility: | Charles T. Betz. |