New service paradigms : AMA SERVSIG Conference 2003 / / guest editors: Jay Kandampully and Raymond P. Fisk.
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| Superior document: | Managing service quality ; v. 14, no. 2/3, 2004 |
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| TeilnehmendeR: | |
| Year of Publication: | 2004 |
| Language: | English |
| Series: | Managing service quality ;
v. 14, no. 2/3, 2004. |
| Online Access: | |
| Physical Description: | p. 120-260 :; ill. |
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| 245 | 0 | 0 | |a New service paradigms |h [electronic resource] : |b AMA SERVSIG Conference 2003 / |c guest editors: Jay Kandampully and Raymond P. Fisk. |
| 260 | |a [Bradford, England] : |b Emerald Group Pub., |c 2004. | ||
| 300 | |a p. 120-260 : |b ill. | ||
| 490 | 1 | |a Managing service quality ; |v v. 14, no. 2/3, 2004 | |
| 533 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | |a Customer services. | |
| 650 | 0 | |a Customer relations. | |
| 655 | 4 | |a Electronic books. | |
| 700 | 1 | |a Kandampully, Jay. | |
| 700 | 1 | |a Fisk, Raymond P. | |
| 710 | 2 | |a ProQuest (Firm) | |
| 830 | 0 | |a Managing service quality ; |v v. 14, no. 2/3, 2004. | |
| 856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=289850 |z Click to View |