The experience : : the 5 principles of Disney service and relationship excellence / / Bruce Loeffler and Brian T. Church.

Saved in:
Bibliographic Details
VerfasserIn:
TeilnehmendeR:
Place / Publishing House:Hoboken, New Jersey : : Wiley,, 2015.
2015
Year of Publication:2015
Language:English
Online Access:
Physical Description:1 online resource (307 pages) :; illustrations
Notes:Includes index.
Tags: Add Tag
No Tags, Be the first to tag this record!
id 5001895949
ctrlnum (MiAaPQ)5001895949
(Au-PeEL)EBL1895949
(CaPaEBR)ebr11041072
(CaONFJC)MIL770138
(OCoLC)905854710
collection bib_alma
record_format marc
spelling Loeffler, Bruce, author.
The experience : the 5 principles of Disney service and relationship excellence / Bruce Loeffler and Brian T. Church.
Hoboken, New Jersey : Wiley, 2015.
2015
1 online resource (307 pages) : illustrations
text rdacontent
computer rdamedia
online resource rdacarrier
Includes index.
Description based on online resource; title from PDF title page (ebrary, viewed April 16, 2015).
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Walt Disney Company.
Customer services.
Customer relations.
Electronic books.
Church, Brian T., author.
Print version: Loeffler, Bruce. Experience : the 5 principles of Disney service and relationship excellence. Hoboken, New Jersey : Wiley, c2015 ix, 294 pages 9781119028659
ProQuest (Firm)
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1895949 Click to View
language English
format eBook
author Loeffler, Bruce,
Church, Brian T.,
spellingShingle Loeffler, Bruce,
Church, Brian T.,
The experience : the 5 principles of Disney service and relationship excellence /
author_facet Loeffler, Bruce,
Church, Brian T.,
Church, Brian T.,
author_variant b l bl
b t c bt btc
author_role VerfasserIn
VerfasserIn
author2 Church, Brian T.,
author2_role TeilnehmendeR
author_sort Loeffler, Bruce,
title The experience : the 5 principles of Disney service and relationship excellence /
title_sub the 5 principles of Disney service and relationship excellence /
title_full The experience : the 5 principles of Disney service and relationship excellence / Bruce Loeffler and Brian T. Church.
title_fullStr The experience : the 5 principles of Disney service and relationship excellence / Bruce Loeffler and Brian T. Church.
title_full_unstemmed The experience : the 5 principles of Disney service and relationship excellence / Bruce Loeffler and Brian T. Church.
title_auth The experience : the 5 principles of Disney service and relationship excellence /
title_new The experience :
title_sort the experience : the 5 principles of disney service and relationship excellence /
publisher Wiley,
publishDate 2015
physical 1 online resource (307 pages) : illustrations
isbn 9781119028673
9781119028772
9781119028659
callnumber-first P - Language and Literature
callnumber-subject PN - General Literature
callnumber-label PN1999
callnumber-sort PN 41999 W27 L644 42015
genre Electronic books.
genre_facet Electronic books.
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1895949
illustrated Illustrated
dewey-hundreds 300 - Social sciences
dewey-tens 380 - Commerce, communications & transportation
dewey-ones 384 - Communications; telecommunication
dewey-full 384.80979494
dewey-sort 3384.80979494
dewey-raw 384.80979494
dewey-search 384.80979494
oclc_num 905854710
work_keys_str_mv AT loefflerbruce theexperiencethe5principlesofdisneyserviceandrelationshipexcellence
AT churchbriant theexperiencethe5principlesofdisneyserviceandrelationshipexcellence
AT loefflerbruce experiencethe5principlesofdisneyserviceandrelationshipexcellence
AT churchbriant experiencethe5principlesofdisneyserviceandrelationshipexcellence
status_str n
ids_txt_mv (MiAaPQ)5001895949
(Au-PeEL)EBL1895949
(CaPaEBR)ebr11041072
(CaONFJC)MIL770138
(OCoLC)905854710
is_hierarchy_title The experience : the 5 principles of Disney service and relationship excellence /
author2_original_writing_str_mv noLinkedField
_version_ 1792330804758577153
fullrecord <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01882nam a2200457 i 4500</leader><controlfield tag="001">5001895949</controlfield><controlfield tag="003">MiAaPQ</controlfield><controlfield tag="005">20200520144314.0</controlfield><controlfield tag="006">m o d | </controlfield><controlfield tag="007">cr cnu||||||||</controlfield><controlfield tag="008">150416t20152015njua o 001 0 eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">9781119028659</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781119028673</subfield><subfield code="q">(electronic bk.)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781119028772</subfield><subfield code="q">(electronic bk.)</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(MiAaPQ)5001895949</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(Au-PeEL)EBL1895949</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(CaPaEBR)ebr11041072</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(CaONFJC)MIL770138</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)905854710</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">MiAaPQ</subfield><subfield code="b">eng</subfield><subfield code="e">rda</subfield><subfield code="e">pn</subfield><subfield code="c">MiAaPQ</subfield><subfield code="d">MiAaPQ</subfield></datafield><datafield tag="050" ind1=" " ind2="4"><subfield code="a">PN1999.W27</subfield><subfield code="b">.L644 2015</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">384.80979494</subfield><subfield code="2">23</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Loeffler, Bruce,</subfield><subfield code="e">author.</subfield></datafield><datafield tag="245" ind1="1" ind2="4"><subfield code="a">The experience :</subfield><subfield code="b">the 5 principles of Disney service and relationship excellence /</subfield><subfield code="c">Bruce Loeffler and Brian T. Church.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Hoboken, New Jersey :</subfield><subfield code="b">Wiley,</subfield><subfield code="c">2015.</subfield></datafield><datafield tag="264" ind1=" " ind2="4"><subfield code="c">2015</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource (307 pages) :</subfield><subfield code="b">illustrations</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">text</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">computer</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">online resource</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes index.</subfield></datafield><datafield tag="588" ind1=" " ind2=" "><subfield code="a">Description based on online resource; title from PDF title page (ebrary, viewed April 16, 2015).</subfield></datafield><datafield tag="590" ind1=" " ind2=" "><subfield code="a">Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.</subfield></datafield><datafield tag="610" ind1="2" ind2="0"><subfield code="a">Walt Disney Company.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Customer services.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Customer relations.</subfield></datafield><datafield tag="655" ind1=" " ind2="4"><subfield code="a">Electronic books.</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Church, Brian T.,</subfield><subfield code="e">author.</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Print version:</subfield><subfield code="a">Loeffler, Bruce.</subfield><subfield code="t">Experience : the 5 principles of Disney service and relationship excellence.</subfield><subfield code="d">Hoboken, New Jersey : Wiley, c2015 </subfield><subfield code="h">ix, 294 pages </subfield><subfield code="z">9781119028659</subfield></datafield><datafield tag="797" ind1="2" ind2=" "><subfield code="a">ProQuest (Firm)</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1895949</subfield><subfield code="z">Click to View</subfield></datafield></record></collection>