The experience : : the 5 principles of Disney service and relationship excellence / / Bruce Loeffler and Brian T. Church.
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| VerfasserIn: | |
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| TeilnehmendeR: | |
| Place / Publishing House: | Hoboken, New Jersey : : Wiley,, 2015. 2015 |
| Year of Publication: | 2015 |
| Language: | English |
| Online Access: | |
| Physical Description: | 1 online resource (307 pages) :; illustrations |
| Notes: | Includes index. |
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| 001 | 5001895949 | ||
| 003 | MiAaPQ | ||
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| 006 | m o d | | ||
| 007 | cr cnu|||||||| | ||
| 008 | 150416t20152015njua o 001 0 eng d | ||
| 020 | |z 9781119028659 | ||
| 020 | |a 9781119028673 |q (electronic bk.) | ||
| 020 | |a 9781119028772 |q (electronic bk.) | ||
| 035 | |a (MiAaPQ)5001895949 | ||
| 035 | |a (Au-PeEL)EBL1895949 | ||
| 035 | |a (CaPaEBR)ebr11041072 | ||
| 035 | |a (CaONFJC)MIL770138 | ||
| 035 | |a (OCoLC)905854710 | ||
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| 050 | 4 | |a PN1999.W27 |b .L644 2015 | |
| 082 | 0 | |a 384.80979494 |2 23 | |
| 100 | 1 | |a Loeffler, Bruce, |e author. | |
| 245 | 1 | 4 | |a The experience : |b the 5 principles of Disney service and relationship excellence / |c Bruce Loeffler and Brian T. Church. |
| 264 | 1 | |a Hoboken, New Jersey : |b Wiley, |c 2015. | |
| 264 | 4 | |c 2015 | |
| 300 | |a 1 online resource (307 pages) : |b illustrations | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 500 | |a Includes index. | ||
| 588 | |a Description based on online resource; title from PDF title page (ebrary, viewed April 16, 2015). | ||
| 590 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 610 | 2 | 0 | |a Walt Disney Company. |
| 650 | 0 | |a Customer services. | |
| 650 | 0 | |a Customer relations. | |
| 655 | 4 | |a Electronic books. | |
| 700 | 1 | |a Church, Brian T., |e author. | |
| 776 | 0 | 8 | |i Print version: |a Loeffler, Bruce. |t Experience : the 5 principles of Disney service and relationship excellence. |d Hoboken, New Jersey : Wiley, c2015 |h ix, 294 pages |z 9781119028659 |
| 797 | 2 | |a ProQuest (Firm) | |
| 856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1895949 |z Click to View |