Metric dashboards for operations and supply chain excellence / / Jaideep Motwani and Rob Ptacek.
Over the last decade Lean and Six Sigma methods and tools have helped organizations improve to historic productivity levels with the data driven, systematic elimination of waste, and improvement of flow. Today many organizations have enjoyed the benefits of Lean and Six Sigma initiatives, and are lo...
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| Superior document: | Supply and operations management collection, |
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| VerfasserIn: | |
| TeilnehmendeR: | |
| Place / Publishing House: | New York, New York (222 East 46th Street, New York, NY 10017) : : Business Expert Press,, 2014. |
| Year of Publication: | 2014 |
| Edition: | First edition. |
| Language: | English |
| Series: | 2014 digital library.
Supply and operations management collection. |
| Online Access: | |
| Physical Description: | 1 online resource (87 pages) :; illustrations. |
| Notes: | Part of: 2014 digital library. |
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Table of Contents:
- 1. The organizational measurement challenge: what's the score? are we winning?
- 2. Measuring operations and supply chain performance: winners work
- 3. Organizational measurement methods and tools: training day
- 4. Developing organizational measures: the plan
- 5. Key enablers: policy deployment, accountability sessions, employee training and involvement, and improvement tool selection and application
- 6. Using scorecards and dashboards: working the plan
- 7. Case review: metrics in action!
- 8. Making cultural transitions
- 9. Achieving, sustaining, and celebrating success
- References
- Index.