Outsourcing and service work in the new economy : the case of call centres in Mexico City / / by Jose-Luis Alvarez- Galvan.

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Year of Publication:2012
Language:English
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Physical Description:xiv, 198 p. :; ill.
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050 4 |a HD3861.M6  |b A483 2012 
100 1 |a Alvarez-Galvan, Jose-Luis. 
245 1 0 |a Outsourcing and service work in the new economy  |h [electronic resource] :  |b the case of call centres in Mexico City /  |c by Jose-Luis Alvarez- Galvan. 
260 |a Newcastle upon Tyne :  |b Cambridge Scholars Publishing,  |c 2012. 
300 |a xiv, 198 p. :  |b ill. 
533 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Contracting out  |z Mexico  |z Mexico City. 
650 0 |a Call centers  |z Mexico  |z Mexico City  |x Employees. 
650 0 |a Call centers  |z Mexico  |z Mexico City  |x Personnel management. 
651 0 |a Mexico City (Mexico)  |x Commercial policy. 
655 4 |a Electronic books. 
710 2 |a ProQuest (Firm) 
856 4 0 |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1133113  |z Click to View