Outsourcing and service work in the new economy : the case of call centres in Mexico City / / by Jose-Luis Alvarez- Galvan.
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| Year of Publication: | 2012 |
| Language: | English |
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| Physical Description: | xiv, 198 p. :; ill. |
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| ISBN: | 1443837385 9781443837385 9781443838177 |
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| Hierarchical level: | Monograph |
| Statement of Responsibility: | by Jose-Luis Alvarez- Galvan. |