Performance evaluation and Army recruiting / James N. Dertouzos, Steven Garber.
Designing and implementing performance metrics that support Army goals requires analysis of how different metrics would affect recruiter behavior and, in turn, recruiters' contributions toward achieving the Army's goals. The authors evaluate traditional performance metrics, such as number...
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| Superior document: | Rand Corporation monograph series |
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| Year of Publication: | 2008 |
| Edition: | 1st ed. |
| Language: | English |
| Series: | Rand Corporation monograph series.
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| Physical Description: | 1 online resource (127 p.) |
| Notes: | "MG-562-A"--P. [4] of cover. |
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| Summary: | Designing and implementing performance metrics that support Army goals requires analysis of how different metrics would affect recruiter behavior and, in turn, recruiters' contributions toward achieving the Army's goals. The authors evaluate traditional performance metrics, such as number of contracts signed per month per recruiter, and find that they do not adequately measure recruiter effort, skill, and productivity. They then develop a ""preferred performance metric"" that takes into account the difficulty of recruiting different types of youth in various markets. Using a performance metric |
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| Bibliography: | Includes bibliographical references (p. [101]). |
| ISBN: | 1281736449 9786611736446 0833045822 |
| Hierarchical level: | Monograph |
| Statement of Responsibility: | James N. Dertouzos, Steven Garber. |