Proceedings of the 11th Toulon-Verona International Conference on Quality in Services / / Jacques Martin, Rocco Moliterni.
The Toulon-Verona Conference was founded in 1998 by prof. Claudio Baccarani of the University of Verona, Italy, and prof. Michel Weill of the University of Toulon, France. It has been organized each year in a different place in Europe in cooperation with a host university (Toulon 1998, Verona 1999,...
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Superior document: | Proceedings e report |
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Place / Publishing House: | Firenze : : Firenze University Press,, 2008. |
Year of Publication: | 2008 |
Language: | English |
Series: | Proceedings e report (Firenze University Press)
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Physical Description: | 1 online resource (888 pages). |
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