Doing business with Germans : : their perception, our perception / / Sylvia Schroll-Machl.

• Author: Schroll-Machl, Sylvia.
• Year of Publication: 2011
• Edition: 4th ed.
• Language: English
• Physical Description: 1 online resource (226 p.)
• Notes: "With 3 diagrams and 1 table."

Hauptbeschreibung As globalisation becomes more pervasive in everyday life, many people are faced with challenging new situations: Cultural differences no longer fascinate only tourists and intrigue academics. The impact of globalisation has become, to a large extent, a part of our daily life, parti...

Table of Contents

• Cover; Title Page; Copyright; Table of Contents; Body; Foreword (Alexander Thomas); Introduction; Why a Book about Germans?; What this Book Holds for You; Which Germans are Described in this Book?; Acknowledgments; What are Culture Standards?; The Basis; The Definition of Culture; The Definition of Culture Standards; Limitations to the Concept of Culture Standards; How are Culture Standards Generated?; Central German Culture Standards; Putting it all into Perspective; The Historical Context; Culture Standards and Their Historical Genesis; Principal Eras of German History
• Central German Culture StandardsObjectivism; Definition of Objectivism; The Objective as the Focal Point; Communication Style; The Objective Level and the Subjective Level; Advantages and Disadvantages of the Culture Standard "Objectivism"; Recommendations; Historical Background; Appreciation for Rules, Regulations and Structures; Definition of "Appreciation for Rules, Regulations and Structures"; Rules and Regulations as Helpful Institutions; Germans' Love of Organization; Attention to Detail; Ambivalence; The Pros and Cons of Appreciation for Rules, Regulations and Structures
• RecommendationsHistorical Background; Rule-Oriented, Internalised Control; The Definition of Rule-Oriented, Internalised Control .; Consensus: the Best Basis for Rule-Oriented, Internalised Control; Living the Conviction; The Social Component: Justice and Fairness; Independence and Autonomy; The Obligation to Inform; The Moral Value of Rule-Oriented, Internalised Control; The Pros and Cons of Rule-Oriented, Internalised Control; Recommendations; Historical Background; Time Planning; Definition of Time Planning; The Task as the Central Factor in Time Planning
• The Importance of Consecutive Steps in Time PlanningAppointments as Regulators Between Tasks and People .; Time Planning in Private Life; Time Management; Disturbances and Interruptions; Violations of Time Planning; Pros and Cons of the Culture Standard "Time Planning" .; Recommendations; Historical Background; Separation of Personality and Living Spheres; Definition of Separation of Personality and Living Spheres; Separation of Professional and Private; Rational versus Emotional; Role versus Person; Formal versus Informal; Self-Assurance in One's Role; Regulation of Distance
• Relationships with StrangersRelationships with Acquaintances and Colleagues; Social Contact between Good Acquaintances and Friends; Oscillating between the Two Poles; The Pros and Cons of the Culture Standard "Separation of Personality and Living Spheres"; Recommendations; Historical Background; Low Context: the German Style of Communication; Definition of "Low Context"; Direct Communication: No Double Meanings; Explicit Communication: Whatever is Important will Be Verbalised; Conflict Confrontation; Assertiveness; Dealing with Criticism; Problem Solving; When Germans Use a Higher Context
• The Pros and Cons of the Culture Standard "Low-Context: the German Style of Communication"