Quality in online programs : : approaches and practices in higher education / / edited by Swapna Kumar and Patricia Arnold.

• TeilnehmendeR: Kumar, Swapna, 1970-; Arnold, Patricia (Professor of social sciences),
• Place / Publishing House: Leiden, The Netherlands ;, Boston : : Brill,, [2022]; ©2022
• Year of Publication: 2022
• Language: English
• Series: Leadership and Best Practices in Educational Technology Management ; 3.
• Physical Description: 1 online resource (295 pages)

Are you looking for evidence-based hands-on approaches to quality assurance in online programs in higher education? Then this is the book you are looking for. Quality in Online Programs includes approaches and practices to creating and maintaining quality in online programs from across disciplines, institutions, and countries. In this book, leaders in the field of online higher education share their lessons learned using customized approaches to online program quality, student support, and faculty development. These cases will be useful to those seeking to adopt or adapt such practices in their own contexts. The authors also focus on quality assurance at the program level, which has not often been addressed before and which is crucial to ensure faculty satisfaction, program outcomes, and a successful student experience. Contributors are: Beverly Araújo Dawson, Patricia Arnold, Alexandra Bitton-Bailey, Bettyjo Bouchey, Elizabeth Counselman-Carpenter, Michelle Dennis, Henrik Dindas, Cathy DuBois, Jo Anne Durovich, Sarah Fornero, John C. Gillham, Michael Graham, Amy Grincewicz, Montse Guitert, James D. Halbert, Paul Huckett, Kevin Hulen, Swapna Kumar, Nikki Lyons, Olysha Magruder, Bernhard Minke, Steven T. Nagel, Marleigh L. Perez, Jennifer L. Plahovinsak, Amy Poland, Mary L. Raber Johnson, Teresa Romeu, Albert Sangrà, Frank P. Schulte, Zaina Sheets, Bethany Simunich, Alfredo Soeiro, Nicole V. Williams and Veronica Wilson.

Table of Contents

Quality assurance drives continuous improvements to online programs : program design, delivery, and refresh / Kevin Hulen -- A replicable, high-touch id support model : building high quality online programs / Olysha Magruder and Paul Huckett -- Supporting quality and innovation in online graduate health-sciences programs : evidence-based practices and lessons learned / Steven T. Nagel, Jennifer L. Plahovinsak and Mary L. Raber-Johnson -- The business of online quality : design approaches and change management considerations for online MBA programs / Amy M. Grincewicz, Bethany Simunich and Cathy DuBois -- Strategic planning for long-term online course improvement : effective quality assurance in online programs / Beverly Araújo Dawson and Elisabeth Counselman-Carpenter -- Building a high-quality Ed.D. Program on a foundation of research-based best practices for online course design / John C. Gillham and Nicole V. Williams -- Everyday curriculum assessment : building a dashboard to seamlessly integrate evaluation of online program quality / Amy Poland and Jo Anne Durovich -- Strategies to improve student satisfaction and foster belonging among students in online programs / Marleigh L. Perez -- Equitable outcomes in online programs through wrap-around student support / Bettyjo Bouchey, Michael Graham and Veronica Wilson -- Ensuring online quality teaching through initial teachers' training and support / Albert Sangrà, Montse Guitert and Teresa Romeu -- Development, implementation and evaluation of e-teaching certificates : evidence-based faculty development at FOM university / Henrik Dindas, Frank P. Schulte and Bernhard Minke -- Structured development and support for online adjunct faculty : case studies and best practices / Michelle Dennis, James D. Halbert and Sarah Fornero -- Weaving it all together : micro-credentialing professional development to build quality online learning / Alexandra Bitton-Bailey, Nikki Lyons and Zaina Sheets -- A framework for online teacher competences / Alfredo Soeiro.