Interface Design & Document Design / / edited by Piet Westendorp, Carel Jansen, Rob Punselie.

User interfaces and supporting documentation are both supposed to help people when using a complex device. But often, these forms of support seem to come from different worlds. User interface designers, document designers, and researchers in both interface and document design share many goals, but a...

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Bibliographic Details
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Place / Publishing House:Leiden; , Boston : : BRILL,, 2000.
Year of Publication:2000
Language:English
Physical Description:1 online resource.
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Table of Contents:
  • Preface.
  • Piet WESTENDORP, Carel JANSEN, Rob PUNSELIE: Parallels and dichotomies in Interface Design & Document Design. Tjeerd HOEK & Leah KAUFMAN: Help yourself: designing help to fit software users and their work. Kevin KNABE: Designing online help for the Mac OS. José ARCELLANA: Designing Assistants. Herman BOUMA: Document and user interface design for older citizens. Patricia WRIGHT: Supportive documentation for older people. Dominic BOUWHUIS: Document-supported communication: design of new forms of interaction.