Proceedings of the 11th Toulon-Verona international conference on quality in services : : higher education, health care, local government, tourism, banking : University of Florence, Dipartimento di scienze aziendali, 4-5 September 2008 / / [edited by Rocco Moliterni].
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Year of Publication: | 2008 |
Language: | English |
Series: | Proceedings e report ;
44 |
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