Proceedings of the 11th Toulon-Verona international conference on quality in services : : higher education, health care, local government, tourism, banking : University of Florence, Dipartimento di scienze aziendali, 4-5 September 2008 / / [edited by Rocco Moliterni].
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| Year of Publication: | 2008 |
| Language: | English |
| Series: | Proceedings e report ;
44 |
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| 245 | 0 | 0 | |a Proceedings of the 11th Toulon-Verona international conference on quality in services : |b higher education, health care, local government, tourism, banking : University of Florence, Dipartimento di scienze aziendali, 4-5 September 2008 / |c [edited by Rocco Moliterni]. |
| 246 | 1 | |a Proceedings of the 11th Toulon-Verona international conference on quality in services | |
| 260 | |a Firenze : |b Firenze University Press, |c 2008. | ||
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