Challenging the chain : governing the automated exchange and processing of business information. / / Co authors, S. Bal [and nine others] ; edited by N. Bharosa [and three others].

• VerfasserIn: R. van Wijk (ed.)
• Author: Bal, S.,
• TeilnehmendeR: Bal, S.,; Bharosa, N.,
• Place / Publishing House: Delft, The Netherlands : : IOS Press,, 2015.; ©2015
• Year of Publication: 2015
• Edition: 1st ed.
• Language: English
• Physical Description: 1 online resource (442 pages) :; illustrations.

What is digital business reporting? Why do we need it? And how can we improve it? This book aims to address these questions by illustrating the rise of system-to-system information exchange and the opportunities for improving transparency and accountability. Governments around the world are looking...

Table of Contents

• Title Page
• Table of Contents
• Preface by the Director of Logius
• Preface by the Director-General of the Tax and Customs Administration of the Netherlands
• About the Editors
• A Word of Thanks
• Prologue
• Introduction
• What is business reporting?
• What are the enablers for digital reporting?
• S2S integration for digital business reporting
• The envisioned SBR solution
• Implementing the solution in a pluriform domain
• Readers' guide
• Part A - SBR as a Challenge for Information Chains
• Information Chains
• Introduction
• What is a chain?
• Drivers of a chain
• General characteristics of chains
• Specific characteristics of information chains
• Chapter conclusion
• Change Management in Information Chains
• The issue of change
• Obstacles for realising change
• The conceptual challenges when managing change in reporting chains
• The paramount importance of acceptance
• Two opposing change management approaches
• Control instruments for steering the change management process
• Steering Change in Chain Information Systems
• Introduction
• The interplay between governance and technology
• A closer look at two categories of changes
• Answering the change steering question for a known Situation B
• Steering change when Situation B is unknown
• Discussion
• Chapter conclusion
• Part B - SBR as a Solution for Information Chains
• Managing Data in Information Chains
• Introduction
• How is data exchanged?
• How is data specified?
• The data specifications for SBR chains
• Chapter conclusion
• I-processes
• The umbrella term `process'
• What is a process?
• What is a good process?
• What are the management philosophies concerning process improvement?
• How can a good process be maintained?
• What tools and methods can be used for design and maintenance?.
• What specific requirements are imposed on I-processes in SBR chains?
• Chapter conclusion
• Technical Foundations of SBR
• Introduction
• Interaction patterns
• Configurations for standardisation of information exchange and processing
• Requirements for the generic infrastructure
• Enabling technologies for the realisation of the generic infrastructure
• Architecture and components of the generic infrastructure
• Chapter conclusion
• Information Chain Security
• Introduction
• The risks of information exchange
• The information assurance requirements rooted in laws and regulations
• Enabling technologies
• Information security measures in SBR chains
• Chapter conclusion
• Governance and Service Management
• Introduction
• Generic principles of governance
• Governance of SBR reporting chains: horizontal integration
• Vertical chain integration
• Network integration
• Coherence between the governance of the three integration forms
• Current SBR governance
• The central role of the SSC in SBR chains
• Chapter conclusion
• Reporting Chain Reengineering Methodology for the Implementation of SBR
• Introduction
• Sketch of the SBR chain in Situation B
• An outline of the methodology
• The exploration phase
• The detailed analysis and redesign phase
• The experiment phase
• The scaling up phase
• Chapter conclusion
• Final Conclusions
• Appendices
• Appendix A - A brief history of SBR in the Netherlands
• Appendix B - Writing process
• Appendix C - Glossary and abbreviations
• About the Contributors
• Literature Overview.