Citizen Participation in the Information Society : : Comparing Participatory Channels in Urban Development.

• Author: Hovik, Sissel.
• TeilnehmendeR: Giannoumis, G. Anthony.; Reichborn-Kjennerud, Kristin.; Ruano, José M.; McShane, Ian.; Legard, Sveinung.
• Place / Publishing House: Cham : : Springer International Publishing AG,, 2022.; ©2022.
• Year of Publication: 2022
• Language: English
• Physical Description: 1 online resource (202 pages)

This open access book examines how digital technologies are used to promote citizen participation in democratic urban development. It assesses the emergence, use, applicability and functions of digital modes of citizen participation in multiple cities around the world, where political regimes invite ordinary citizens to partake in policy processes through information technologies. The book also explores these initiatives alongside issues of democracy, social justice and power. It is an essential reference for practitioners, policymakers and academics interested in the relationship between citizen participation, technology and urban governance.

Table of Contents

Intro -- Acknowledgements -- Contents -- Notes on Contributors -- List of Figures -- List of Tables -- 1 Linkages Between Citizen Participation, Digital Technology, and Urban Development -- Introduction -- E-participation and Citizen Engagement -- Key Concepts and Relationships -- The Extent and Impact of Citizen Participation -- Cities Adoption and Implementation of Innovations -- City and System Characteristics -- Research Design and Methodological Approach -- Summaries of Arguments and Findings -- References -- 2 Participation and Influence in Urban Development: Does City E-Participation Strategy Matter? -- Introduction -- E-Participation in a Multi-Channel Context -- City E-Participation Strategies -- E-Participation and Participation Divides -- Why City E-Participation Strategies Might Not Matter -- Methods and Data -- City E-Participatory Strategies -- Madrid -- Melbourne -- Oslo -- Findings -- How Local Activists Participate -- Combination of Different Participatory Channels -- Local Activists' Influence Over Urban Development -- Discussion -- Conclusion -- References -- 3 Displacement and Citizen Participation: A Comparison of the Enactment of E-Participation Platforms in Oslo and Madrid -- Introduction -- Theoretical Perspectives -- The Danger of Displacement -- Enacting Technology -- The Importance of the Context -- The Inherent Logic of E-Participation Technology -- Data and Methods -- Findings -- Similar State-Civil Society Regimes… -- …Yet, Different Enactment of E-Participation Technologies -- Perception -- Design -- Implementation -- Discussion and Conclusion -- References -- 4 Inside the Black Box: Perspectives and Attitudes of Civil Servants on Citizen Participation -- Introduction -- Factors Conditioning Civil Servants' Attitudes -- Rational of Case Selection and Research Methods -- Data Analysis.

Citizen Participation and Its Problems -- The Participatory Arrangements -- Communication Channels and Their Administrative Use -- Contacts with Stakeholders and Their Influence -- Conclusions -- Appendix -- References -- 5 Citizen Participation and ICT for Urban Development in Oslo -- Introduction -- Universal Design and Accessibility as Catalysts for Citizen Participation -- Methodology -- Barriers and Opportunities for Promoting Citizen Participation in Urban Development -- Technology (ICT) and Social Media Usage -- Overall Accessibility and Usability of Participatory Platforms -- Awareness, Engagement and Participation -- Trust, Privacy and Responsiveness -- Discussion -- Conclusion -- References -- 6 Controlled and Responsive Interactivity: What Politicians and Bureaucrats in Oslo Say About Their Social Media Use, and What This Might Mean for Democracy -- Introduction -- Theory and Existing Research -- One-Way vs. Two-Way Communication -- Controlled vs. Responsive Interactivity -- Data and Methods -- Sampling and Interviewees -- Case Selection -- Inductive and Constructivist Approach to Expert-Interviews -- Findings -- Two-Way Communication -- Descriptions of Controlled Interactions -- Avoiding Discussions, Correcting Misinformation, and Censoring Harassment -- Setting Up Positive Feedback -- Descriptions of Responsive Interactions -- 'Listening in', and Asking for Opinions -- Responding to Questions and Complaints, Channelling Requests -- Discussion -- Conclusion -- References -- 7 E-gentrification: Digital Community Engagement, Urban Change and Digital Rights to the City -- Introduction -- Literature Review-The Social Imaginaries of Digital Community Engagement and Gentrification -- Digitalisation and Gentrification -- Neoliberal Urban Governance and Citizen Participation.

Theorising E-gentrification: Assemblage Thinking and the Relationships of Digital ICTs, Community Engagement and Gentrification -- Melbourne and Maribyrnong: Setting the Scene -- The Production of E-gentrification -- Creativity and Innovation -- Decision Making and Participation -- Discussion: E-gentrification and the Right to the Making of the City -- Conclusion -- References -- 8 The Impact of Digital Participation on Democratic Urban Governance -- Introduction -- E-Participation and Democracy -- Data and Methods -- Three Models of Urban E-Participation -- Oslo: E-Bricolage -- Melbourne: Digital Crowdsourcing -- Madrid: Online Direct Democracy -- Comparing the Models -- Inclusiveness -- Deliberation -- Popular Control -- Concluding Discussion -- References -- Index.