Social engineering : : how crowdmasters, phreaks, hackers, and trolls created a new form of manipulative communication / / Robert W. Gehl and Sean T. Lawson.

• Superior document: The MIT Press
• VerfasserIn: Gehl, Robert W.,; Lawson, Sean T., 1977-
• TeilnehmendeR: Lawson, Sean T., 1977-
• Place / Publishing House: Cambridge : : The MIT Press,, [2022]
• Year of Publication: 2022
• Edition: 1st ed.
• Language: English
• Series: The MIT Press Series
• Physical Description: 1 online resource (xi, 328 pages)

"From the phone phreaks of the 1970s to Anonymous, how how hackers deploy persuasion, helpfulness, manipulation, and deception to gain access to sensitive information"-- Provided by publisher.

Table of Contents

Introduction: The Emergence of Masspersonal Social Engineering -- Why "Social Engineering" Is a Good Label -- On Social Engineering -- On Masspersonal Communication -- Masspersonal Social Engineering -- Plan of the Book -- I Engineering the Social -- 1 Crowdmasters: The Rise and Fall of Mass Social Engineering, 1920-1976 -- Engineering Society -- Social Reformers -- Managerialist Social Engineers -- Public Relations and the Mass Social Engineers -- "Social Engineering" Becomes a Pejorative -- Conclusion -- 2 Phreaks and Hackers: The Rise of Interpersonal Social Engineering, 1976-Present -- Intellectual Roots of Hacker Social Engineering -- The Phone Phreaks -- Phreaking and Hacking via Social Engineering -- Hacker Social Engineering as Interpersonal Communication -- Relating Mass and Interpersonal Social Engineering -- Conclusion -- II The Social Engineering Process -- 3 Trashing: From Dumpster Diving to Data Dumps -- What Makes Social Engineering Trashing Possible? -- Making a Trash Society: Sanitary Engineering and Mass Social Engineering -- A Philosophy of Garbage -- In the Dumpster -- The Digital Dumpster -- Trashing in the Digital Dumpster -- Conclusion: Surveys, Dumpster Diving, and OSINT -- 4 Pretexting: Recognizing the Mitnick Mythology -- Hacker Pretexting -- Mass Social Engineering Pretexts -- The "World's Most Famous Hacker" -- Theories of Identity Play -- Recognizing Mitnick's Pretexting Successes: Structural Factors -- Social Engineering and Stereotyping -- Conclusion -- 5 Bullshitting: Deception, Friendliness, and Accuracy -- On Bullshit with the Phone Phreaks -- Bullshitting the Operator: Best Practices -- Bullshitting in Hacker Social Engineering -- Bullshit among the Mass Social Engineers -- Conclusion -- 6 Penetrating: The Desire to Control Media and Minds.

Interpersonal Penetration Metaphor: Sexual Conquest -- Professional Penetration -- Mass Social Engineering Metaphors: Bullets -- Media Penetration by the Numbers -- Penetrating Us for Our Own Good? -- Conclusion -- III Masspersonal Social Engineering -- 7 Contemporary Masspersonal Social Engineering -- The Social Engineering Process -- Masspersonal Social Engineering Cases: Russia and Cambridge Analytica -- Masspersonal Social Engineering since 2016 -- Conclusion -- 8 Conclusion: Ameliorating Masspersonal Social Engineering -- Is Masspersonal Social Engineering Effective? -- Can Masspersonal Social Engineering Be Ethical? -- What to Do about Masspersonal Social Engineering?