Digital transformation and public services : : societal impacts in Sweden and beyond / / edited by Anthony Larsson and Robin Teigland.

• Superior document: Routledge studies in the European economy
• TeilnehmendeR: Larsson, Anthony,; Teigland, Robin, 1964-
• Place / Publishing House: Abingdon, Oxon ; New York, NY : : Routledge,, 2020.
• Year of Publication: 2019; 2020
• Language: English
• Series: Routledge studies in the European economy.
• Physical Description: 1 online resource (xxiii, 353 pages) :; illustrations, charts; digital, PDF file(s).

"Through a series of studies, the overarching aim of this book is to investigate if and how the digitalization/digital transformation process affects various welfare services provided by the public sector, and the ensuing implications thereof. Ultimately, this book seeks to understand if it is conceivable for digital advancement to result in the creation of private/non-governmental alternatives to welfare services, possibly in a manner that transcends national boundaries. This study also investigates the possible ramifications of technological development for the public sector and the Western welfare society at large. This book takes its point of departure from the 2016 OECD report that targets specific public service areas in which government needs to adopt new strategies not to fall behind. Specifically, this report emphasizes the focus on digitalization of health care/social care, education, and protection services, including the use of assistive technologies referred to as "digital welfare". Hence, this book explores the factors potentially leading to whether state actors could be overrun by other non-governmental actors, disrupting the current status quo of welfare services. The book seeks to provide an innovative, enriching and controversial take on society at large and how various aspects of the public sector can be, and are, affected by the ongoing digitalization process in a way that is not covered by extant literature on the market. This book takes its point of departure in Sweden given the fact that Sweden is one of the most digitalized countries in Europe, according to The Digital Economy and Society Index (DESI), making it a pertinent research case. However, as digitalization transcends national borders, large parts of the subject matter takes on an international angle. This includes cases from several other countries around Europe as well as the United States"-- Provided by publisher.

Table of Contents

An introduction to digital welfare: a way forward? -- Telemedicine and the welfare state: the Swedish experience -- Welfare services in an era of digital disruption: how digitalization reshapes the health care market -- Centralization vs. decentralization on the blockchain in a health information exchange context -- Digitalization of health in Sweden to benefit patients -- Personalized predictive health care: how predictive AI platforms will transform the health care industry -- Digital dentistry: a solution to the dentistry crisis? -- Solutions based on digital connected devices for social care and well-being -- Educational technology (EdTech): unbounded opportunities or just another brick in the wall? -- Education at the intersection: a practitioner's view of the effect of digital transformation on public education -- Citizen protection: a capabilities and intentions framework -- Societal security: how digitalization enables resilient, agile, and learning capabilities -- Digital identity -- beyond verification: to a transparent (decentralized) system for data and identity monitoring and control -- Cashless: a dead end for Sweden? -- Future consumption of welfare services: how the change in consumer expectations will affect offerings and business models in welfare -- The trust revolution: blockchain's potential to resolve institutional inefficiencies? -- The future of the nation-state: how the nation-state can find a way through digitalization -- Digitalization has changed the foundation of the democracy -- Conclusion: digital welfare -- now and forever?