Service quality : main conceptualizations and critique / Maive Suuroja
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| Superior document: | Working paper series 23 |
|---|---|
| VerfasserIn: | |
| Place / Publishing House: | Tartu : Tartu University Press, 2003 |
| Year of Publication: | 2003 |
| Language: | English |
| Series: | Working paper series
23 |
| Physical Description: | 27 S.; graph. Darst.; 21 cm |
| Notes: | Literaturverz. S. 23 - 26 |
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