Dealing with an International Clientele: Communications, Diplomacy and Etiquette / / Meri Meredith.

This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provid...

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Superior document:Title is part of eBook package: De Gruyter DGBA Backlist Business and Economics 2000-2014 (EN)
VerfasserIn:
Place / Publishing House:Berlin ;, Boston : : K. G. Saur, , [2005]
©2005
Year of Publication:2005
Language:English
Series:Information Services Management Series
Online Access:
Physical Description:1 online resource (241 p.)
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245 1 0 |a Dealing with an International Clientele: Communications, Diplomacy and Etiquette /  |c Meri Meredith. 
264 1 |a Berlin ;  |a Boston :   |b K. G. Saur,   |c [2005] 
264 4 |c ©2005 
300 |a 1 online resource (241 p.) 
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505 0 0 |t Frontmatter --   |t Contents --   |t Acknowledgments --   |t Introduction --   |t Chapter One. The Problem --   |t Chapter Two. Welcome --   |t Chapter Three. Respect --   |t Chapter Four. Speak Slowly and Distinctly --   |t Chapter Five. Communication --   |t Chapter Six. Etiquette --   |t Chapter Seven. Diplomacy --   |t Chapter Eight. Learning versus Teaching --   |t Chapter Nine. Cultures of the World, A-I --   |t Chapter Ten. Cultures of the World, J-W --   |t Backmatter 
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520 |a This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provide library services across cultural boundaries and languages. Each chapter clearly defines a different aspect and provides clear guidance and strategies for librarians to follow in their everyday work. The book is packed with advice on how to deal with many of the situations, which arise as the result of different cultural backgrounds and language. 
530 |a Issued also in print. 
538 |a Mode of access: Internet via World Wide Web. 
546 |a In English. 
588 0 |a Description based on online resource; title from PDF title page (publisher's Web site, viewed 01. Dez 2022) 
650 7 |a LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General.  |2 bisacsh 
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